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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Customer Rating
3
okay
on January 31, 2021
Posted by: Carolyn1
from Texas
Bought several LG appliances 3 years ago. so far this has had the least amount of problems.
one night the water dispenser came on and flooded the kitchen-and no one was in the kitchen-it's not like it got stuck after someone used it. Had a mind of it's own
one night the water dispenser came on and flooded the kitchen-and no one was in the kitchen-it's not like it got stuck after someone used it. Had a mind of it's own
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 8, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: FJM29
from Omaha, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG refrigerator arrive on December 24, and I have to say that I really love it.
I was surprised how big and roomy it is. The doors open wide and it's really easy to load and unload food. I highly recommend LG.
I was surprised how big and roomy it is. The doors open wide and it's really easy to load and unload food. I highly recommend LG.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EleA
from Merritt Island, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit is 3 years old. The compressor broke and needed to be repaired. The seals needed to be replaced. The ice and water taste bad, even with a brand new filter. The doors started to peel and needed to be replaced. The only upside is the manufacturer’s warranty paid for the compressor, seals and door replacement.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 8, 2021
I am sorry for the issues you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: cbyahudmb
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got it a month ago and absolutely love everything about it! The size is amazing, we have never had a fridge with so much room! The freezer is great with the lights! We love everything about it!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: coconutmon
from Navarre, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had it since 2016 after our first two TVs fridge, stove, dishwasher and microwave
Can I purchase an extended guarantee for them???
Can I purchase an extended guarantee for them???
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on February 1, 2021
Posted by: Jonathan17
from Long Island
THIS IS AN AWFUL PRODUCT--DO NOT PURCHASE IT - YOU WILL REGRET IT!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: joseph22
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this fridge. It stopped working after four years but LG sent a service agent within a week and had it working again. This has been my favorite fridge I have ever owned.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Askania
from Lyman, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Capacity and lighting and quality and expectations
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com