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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Melissa Dawn
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator in June 2018. The compressor went out in March 2021. Luckily it's still under warranty. We are waiting in the part. Other than this, I love this refrigerator. It's a great size (30 cu. ft.), stylish, easy to use and plenty of storage space.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, March 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: punjab46
from Melvin Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] l bought this refrigerator over 2 years ago. We like it but have had it servi cedar 3 times. Had problems with no. Cooling and freezing.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great refrigerator. Needed parts replacements.
on March 29, 2021
Posted by: Onasummit
from Minneapolis, Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my Lg refrigerator six years ago. I had to have someone out from LG to replace the compressor, condenser, and blower. The service technician was knowledgeable and provided excellent service. He even did a software update to the fridge. Fortunetly, the parts were under warranty and I only paid for the appointment/labor.
I love the refrigerator, but the touted linear compressor didn't hold up to how it was advertised.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It does so many things, has so much space, option
on March 29, 2021
Posted by: sidn547
from LA CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like my LG refrigerator,had this a over 2 years and I am very happy with purchase.
I like the door within a door feature to provide easy quick access to things you use the most.
It has so much room, and because of its size, the drawers are huge. My fruits and vegetables stay fresh and crisp with the dual cooling system. The access is amazing, with slide and glide option it makes it easy to put large
I like the door within a door feature to provide easy quick access to things you use the most.
It has so much room, and because of its size, the drawers are huge. My fruits and vegetables stay fresh and crisp with the dual cooling system. The access is amazing, with slide and glide option it makes it easy to put large
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: canoerick
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is too bad that item separators and/or freezer baskets aren't available. You wind up with just a pile of stuff. No separators for refrigerator shelves either.
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 31, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
A good looking appliance, with excellent features
on March 29, 2021
Posted by: Clifft496
from Avon, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the refrigerator a month ago. We very much like the looks and the size of the appliance. The features are what we wanted.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: upmike
from up of michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] like the shelving lay out and large freezer auto ice maker works fine
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: PamC51
from Ormond Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I researched through Consumer Reports and settled on this model. I am delighted! It is roomy enough for all my groceries with room to spare. It is silent (my last fridge sounded like a bowling alley when it made ice!) Very happy with this fridge and would highly recommend it to anyone.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com