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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: CeeJayEm
from Midland, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for several weeks and I am so glad we decided to purchase it rather than repair our old bottom freezer LG. The stated capacity is only about 2 cubic feet larger than the previous one I had, but the space seems to be so much more user friendly, especially in the freezer. I have organized with organizer boxes and fully utilized the shelves in both the refrigerator and freezer sections. The temperatures in both, which I monitor using digital thermometers have also been perfect. My only small criticism is about the ice maker. The location of the on-off switch makes it easy to accidentally shut it off when reaching into the bin for ice. But - because the ice maker makes ice very rapidly, we have never run out of ice, even when it was accidentally turned off for a while.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Mary McG
from Lansing, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only reason didn't give 5 stars is I'd prefer it had larger vegetable drawers and more options to adjust freezer temperature. Love how easy it is to clean exterior, just mild soap.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: MAG87
from UC, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Door gaskets do not seal as well as my previous refrigerators
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: clembo
from union city nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought this in may and have had nothing but trouble
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ScaredRabbit
from Pulteney, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband and I replaced our side by side Samsung after 5 years with this LG. It's working perfectly! The only complaint is that I have given myself a good whack on the bottom of the freezer door when arising from the fruit & veggie drawers. Perhaps that's because my prior unit was a side by side.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: ZJ12
from Anaheim, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator was purchased in Sep. 2018 has required two major repairs due to poor quality parts. Also, the interior is too deep, and though it appears roomy, is not very functional.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: RTSC
from Waynesville, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this a month ago and the size is perfect. Doors hold a lot and easy to access items r need on shelves.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Tamber4
from Lonsdale MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge has so much more room than our old one and it doesn't take up any more space. We noticed our electric bill went down since the switch. The door has three shlves plus a dairy bin. It holds all our condiments. When we go grocery shopping we never have to worry about having enough room for everything. The freezer has a light and so much more room than our last one. We really like the icemaker. The bigger size cubes are nice.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com