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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: csfl
from sarasota, fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was definitely an upgrade for us, but so worth it. It's got a lot of great features, excellent use of space, and with a three year old in the house, the beep it makes when the door is open is INVALUABLE.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MamaBear511
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a gorgeous, large fridge. Loved it for my family of 5. However, it’s garbage. After 2 years of use, it stopped cooling completely. Three fixes within 2 months still couldn’t fix it. Thankfully the company let me return it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ocean13
from Delray Beach Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] So this is a fabulous frig..EXCEPT.. I have had to replace the COMPRESSOR and CONDENSOR, A FEW TIMES, I had to pay for the first one and it was not cheap. THE FINGERPRINTS!!! UGH. Still, I love this frig.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: mgee
from Oak Ridge, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this refrigerator! The LED lights are so bright and will last forever! The ice maker is built in and is so quick (no extra charge for installation)! The temperature is consistent throughout the appliance! the look of the appliance is sleek and smooth. LOVE IT!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kellyf
from Ballston Lake, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this the look and the size. I love that I can adjust the selves to what works best for me, the freezer is a great size and the ding to let me know if either door is not fully closed is great.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jo87
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this refrigerator. The best one we've ever bought. Highly recommend
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ploughboy
from Prophetstown, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was bought to replace a 33 yr old that worked fine but was looking a bit tired. It works great so far. We like the pantry tray and how easily the crisper drawers slide.
We like the LED lights but wish their were lights on the top as well. The top shelf is a bit dark.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Petek
from Biloxi ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this refrigerator two and a half years and the compressor went out. LG repaired at no cost to me.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 26, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com