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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: DR Thomas
from Union County , Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good and spacious unit, but the compressor went out when it was 4 years old. LG did warranty the parts and labor but it's disappointing that nothing last anymore.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: jk101
from Pasadena Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am happy with choice I made 3 months ago and I would do it again.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dumpster
from Duluth GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It looks great, just don't put any food or drinks in it... I have lost more money with wasted food and repairs then the unit cost to start with. It won't cool or freeze.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sev D
from Westport, Ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy to have this new refridgerator. Hope it lives up to the Consumer Report review as for as reliability
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: deb111
from Morton, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced a 2003 refrigerator with this one. What a difference! Quieter, noticeable uniform cooling of items, and my electric bill dropped by 50%.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KAErdahl
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Where to begin. We are very glad we purchased a 3 year extended warranty. Just after the LG warranty ran out so did the frig. It is finally working again after a tech madeb7 different visits to fix multiple problems. First it didn't cool or make ice. So he ordered all new parts for the compressor coils etc. Then after that he left and we had to call again for service because the water and ice didn't work. So he had to come out again to diagnose nand order parts. He returned changed out the parts and the water and ice still didn't work. So he ordered more parts and returned again. This process has taken nearly 2 months and multiple hours we had to rearrange our work schedule. To say we are disappointed is a huge understatement.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Features, quality, warranty - all top of the line
on April 30, 2021
Posted by: The Brigadier General
from Guntersville,
Verified Purchase:Yes
[This review was collected as part of a promotion.] Top of the line products. Very competitive prices.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Stan123
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a second refrigerator for the garage that had lots of storage and was energy efficient. The LG LTCS24223S meets all of my requirements. It's spacious, has the right ratio of freezer space to refrigerator space, is quiet, and is energy efficient. And although I don't need the ice maker, the volume it occupies in the refrigerator is surprisingly small, so it does not diminish the storage capacity by any significant amount.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com