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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: BADam
from SLC,UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have all the LG appliances and my LG fridge compressor went out but was replaced without cost.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: cmclauss
from Rochester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I researched on Consumer Reports and checked out various models across 3 or 4 stores. I knew I wanted the standard top freezer style frig. We've been using it for about 6 weeks and I really like it a lot. We had an old Whirpool that was so noisy. You don't even know this refrigerator is running.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Great home
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought about 5 years ago works great. Super big. Price average good.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Guzzy
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Poor performance freezer continues to get hot. Not reliable needed to replace compressor twice and freezer went out again,
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Russ767
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator about 4 years ago, and compressor went way( quality is an issue and that’s another topic to discuss); i called local service and they suggested i call LG directly to diagnose the issue. LG was really helpful once I called, got the appointment next day and the technician replaced the compressor within the warranty with no issue; the refrigerator works better than when it was brand new. Very happy with the process.
I would recommend this to a friend!
Quality
3
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Gizmo1011
from NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased last year....love the features, and the looks. There is sooo much room in this refrigerator....hard to believe because it isnt huge or bulky.....nice and sleek looking. We also love the lights...a pleasant welcoming when opening the refrigerator.
Pros: Style/Design, Features/Settings, Quality
No, I would not recommend this to a friend.
Written by a customer while visiting lg.com
Posted by: Village
from Williamsburg
Verified Purchase:Yes
[This review was collected as part of a promotion.] Brought new lg stainless refrigerator awesome product and a beautiful refrigerator
Great ice machine and everything is kept cold.
Great ice machine and everything is kept cold.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Angi2021
from Canton Ohil
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this since 2017. It stopped working in 2018 and LG fixed it. The same thing happened last week but LG knew there was an issue with this one so fixed it again. Said the will for 10 years!!!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com