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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: MishM0215
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator cooled great and worked well until a little after 3 years. Also, the Wifi capability worked only for a little while but stopped before 1 year was up. The manufacturer's warranty thankfully covered the repair of the fridge when it stopped cooling. Customer service was great and worked everything out with my husband. Customer service is the reason there are 4 stars instead of 2 or 3. I do hope this repair helps the fridge to work at least 7 more years.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Uknowally
from Elk Grove Village, Il
Verified Purchase:Yes
[This review was collected as part of a promotion.] Other than hitting my head on the above freeze door after putting fruit in the refrigerator bin. I love the refrigerator.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bob4106
from Kiawah Island SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We wanted to replace our refrigerator with a larger unit, but were limited in dimensions, since we weren't redoing the entire kitchen. This unit was the best fit spacewise and has all the features we were looking for. Very happy with our purchase. We had the door reversed to be able to fully open the unit, but that was no problem for the installers.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sonia A
from Morris county, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator about a year ago and I am very pleased. It has a lot of room, plenty of shelving, looks good, lower electric bill.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wanda17
from Hortonville, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received fridge 2 weeks ago and so far love it. Ample storage space in door to leave shelves for all the other goodies.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: JKokc
from OklahomaCity
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first flat screens I purchased for my Hotels were Samsung. They didn’t last long and they had no service advisers who new how to talk you through any process to make them work.
I BOUGHT LG’s after that experience and that is all I buy. They have great picture and great support. For the last 18 years this is my television for work and home. I tell everyone to buy LG because I have never been disappointed
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mitchzxy
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge stopped cooling after 5 years... too much to fix so we bought a different brand
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Love - hate relationship with this refrigerator
on June 5, 2021
Posted by: Chris 1950
from Cape May NJ
[This review was collected as part of a promotion.] Negatives: Hate the stainless steel....very hard to keep shiny and clean and the inside door DOES NOT STAY CLOSED!! I have had to tape it shut! Practically impossible to find someone to service in my area...I live in Southern New Jersey so not some far our place!
Positive: I LOVE the door in door feature and the overall refrigerator keeps my food cold and frozen...the freezer drawer took a little getting used to but very spacious and the 2 drawers there is GREAT!
Positive: I LOVE the door in door feature and the overall refrigerator keeps my food cold and frozen...the freezer drawer took a little getting used to but very spacious and the 2 drawers there is GREAT!
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com