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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: KAS123
from anoka,mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not crazy about short warranty but it fit our needs. It fit into the area our old one was and gave us much more interior space. I would advise all friends to do their own comparisons. Our old one of a different brand lasted 17 years.
I would recommend this to a friend!
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Watscherv
from Venice,Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Operation is extremely quiet, the freezer and food sections are spacious…a real plus. The ice maker provides plenty of ice for our needs.We’re very satisfied with this product.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dalya
from Shelby Twp mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge three years ago on all of the sudden it stopped working
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Do Not Buy!
on June 29, 2021
Posted by: TGS1
from Portland OR
[This review was collected as part of a promotion.] We have had this refrigerator for 6 years, The compressor has failed 4 times in those year, with the last three being August 2019, June 2020, and this week. It is now out of warranty and we're basically stuck with an expensive paperweight. This model is part of a class action lawsuit because of its known failures. We will never buy another LG refrigerator!
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
I have had continuing problems with the refriger
on June 30, 2021
Posted by: Randy 124956
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor has been replaced once and is still not cooling properly
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: BK AKELE
from PEARLAND TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought this refrigerator years a go I like it
Am very happy for that
Am very happy for that
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Worse, Worse, Worse refrigerator ever
on July 2, 2021
Posted by: Diana Mand
Don’t recommend this at all! It’s the worst refrigerator ever. Hate LG refrigerator!!!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 2, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Wagonburn
from Columbus ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought old style refrigerator. Freezer on top and fridge on bottom with ice maker. Perfect for us and the fridge is designed perfect with shelves and pull out trays. Simple but laid out just the way we wanted. We are very pleased with the purchase.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com