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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: MOfan
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 2 years ago and love the refrigerator. Unfortunately the in line compressor failed and had to be replaced. This model was not part of the recall for failed compressors from LG but the warranty covered the replacement. Hope that we get several more years of service as we really do like the refrigerator design.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LO316
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this top freezer refrigerator about 1 1/2 months ago after having a side by side for years. I have been very happy with it for the most part. It is very roomy in the refrigerator, bright lighting, good size vegetable and fruit drawers (which was a must for me because we eat a lot of fresh produce.) I like the pantry drawer to put things in that got "lost" in my previous refrigerators. It keeps things nice and cold. This model does not have a water filter, so I do miss that with my ice cubes sometimes. Funny to get used to not having a water dispenser but really didn't need it. The only caution is to be careful not to put produce or things that freeze easily at the back of the refrigerator because they will freeze a little. I think the manual says to leave a little air flow space. If you let the refrigerator door slam shut the freezer door can pop open a little and then close and cause a little frost on the surface of things, but if doesn't open if you close the door gently. I like the bins on the doors, but I do keep my milk on the top shelf of the fridge to make sure it stay cold enough. I'm glad I bought it overall for the space and organization.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Ultimate dog mom
from Orange County
Verified Purchase:Yes
[This review was collected as part of a promotion.] Double door French fridge is roomy and perfect ! I love the style and color coordination
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Heidi1987
from Kennewick, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very sad that we have had to repair it so many times. We bought an LG microwave, LG dishwasher, LG oven as well as the refrigerator. The microwave is the only thing we have not repaired. We are very disappointed.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Cheeseman
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this unit because it fit in the existing space and offered more storage, and it was only 3 inches deer and higher. It fits perfectly and without the outward handles it looks so much sleeker. So far so good on the operation and I don't expect anything to go wrong. I like the brand LG and they do more than just televisions because I have purchased their refrigerators, dishwashers and gas stoves in the past.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Winters California
Verified Purchase:Yes
They fight harder and spend more money to keep from fixing there garbage
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: PDuncan
from El dorado hills
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrig worked fine except for the ice maker
I have spend over a thousand plus dollars on trying to fix
I have spend over a thousand plus dollars on trying to fix
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: alrefrig
from Harrisburg, Pa
Verified Purchase:Yes
We love the design and features. Fortunately we had a five year warranty because in year 2 the electronic board had to be replaced and then in year 3 the compressor had to be replaced. We are in year 3 so hopefully that will be the end of the required repairs.
Pros: Style/Design
I would recommend this to a friend!
Quality
2
Features
5
Value
3
Written by a customer while visiting lg.com