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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: 1022
from Mi
Verified Purchase:Yes
Every since I purchased my LG it’s been nothing but problems the compressor went out I’ve had repairs service at least 10 times if not more it’s currently linking water these are some defected refrigerators and LG is aware. So I am absolutely not satisfied.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: TomV88
from Detroit
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased few years ago, very satisfied with overall features and performance
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Deve
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] The freezer seems a bit small compared to my old one. I put additional shelf in mine. For the refrigerator portion the dairy (butter) compartment is small needs to be wider for sure. The amount of space in refrigerator is fantastic.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Shellon
from Central New JErsey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought this fridge in November 2020. I had no problems with it. It's big, quiet and bright. Works okay. Makes ice. About a month ago the top shelf in the fridge part broke. It was very random. I called customer service and they sent a new one out as it was still under warranty. I'm happy with this purchase and the service.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ken LA
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the ice maker and alot of room everywhere in it
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jimmy0812
from Minneapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had high hopes for this fridge! Found that the black stainless steel door fronts are made of the thinnest metal know to man. They have multiple dents on them from just opening and closing the doors. Ice maker leaks, and the water from the dispenser comes out like a fire hose. Now the fridge just stopped cooling, just before the 5 year mark. Luckily there was a class action law suit that forced LG to extend the warranty to 5 years. Good thing is that it was covered, and was repaired at no cost by LG.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^VCV, LGE Social Meida, August 20, 2021
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Posted by: Silver06
from Chicago,ill
Verified Purchase:Yes
I brought this in June 2021,and I am pleased with it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ali21
from Billings MT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been pleased with my experience with my new refrigerator. It has been nice to be able to see what's in the fridge with the nice bright lights! I would have liked a little more height? In the deli drawer.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com