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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Krowrn1217
from Niles, Oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the refrigerator for about 3weeks now & working well so far. Deep frig. Good size.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: CAG40
from Albuquerque NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and like it a lot. It cooled down quickly and is extremely quiet and made ice quickly. Hopefully it lasts as long as my old refrigerator of 18 years.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: siby
from Prosper TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had few issues in the last 5 years. compressor changed 3 times.
But now it looks like the last update fixed it well.
But now it looks like the last update fixed it well.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, August 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Smartbuy
from Washington state
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been enjoying this new refrigerator and think it was a great buy for what I needed.
Pros: ease of use, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PTown Krech
from Palatine, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator November, 2017. First off, it is HUGE! Does a great job in both the fridge and the freezer. The compressor went bad a few weeks ago but LG was ready to help. I called the store I bought it from for service and they advised to go to LG directly. They were at our house in a week and replaced the compressor at no charge. I wanted to be upset that it broke but LG’s quick action to fix it allowed me to continue to be a happy LG Customer.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lucy61
from Ozarks, Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my LG refrigerator about a month ago and love it. It's roomy, well lit, even in the freezer, and very quiet.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: rae41
from FL
Verified Purchase:Yes
Repair serviceman was great! So professional. Explained what was wrong and showed me the parts that had to be replaced.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: nosa
from Baldwin, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product in 2016, it has been one problem or another. First, the refrigerator was not cooling, the Ice maker shot down, then whole system shot down. It took forever to get the compressor replaced. And I lost all my groceries and meat and every thing else. Now, the Ice maker is not working again. That has been my experience with LG.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, August 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com