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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: LGB221
from Shoreham,NY
Verified Purchase:Yes
Ran great for 3 weeks. Plenty of room and good lighting. Freezer has stopped working. Still waiting for repair. Disappointing.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, August 27, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sammie100
from tucson, az
Verified Purchase:Yes
I had a new fancy refrigerator and it died within 3 years. Talked to the repair man and he said that the new ones have a mother board in them, which goes out . Best thing to buy is a good old fashion one without the motherboard. I like this one, it has so much room in it. But the freezer is kinda small.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
I Love My New LG Frig! Except for a couple of th….
on August 28, 2021
Posted by: SDugan1123
from St. Louis
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new LG frig was installed in my home on August 14, 2021, so it has only been here for less than two weeks. I love it! The interior is well designed…someone actually sat in front of a big, upright, rectangular box and said to themselves: “if I was a casserole, a block of cheese, a bottle of juice or a carton of milk….where would I go??” I love how well-lit it is, so that is a plus as well. I hate the warning bell that apparently comes with all refrigerators nowadays, that you can’t turn off. I understand why it is included, but it takes more than 30 seconds with the frig door open to load your groceries, and people without kids can’t even turn it off! In this case, I think the warning chime is just annoying and contributes to our already noisy days. The other thing that I don’t like is that the plastic shelving on the inside doors is, well, attractive, but cheap! A friend of mine who has had the same frig for several years, told me how parts of this shelving has already broken off….so I am not looking forward to that eventuality. All in all, I am happy with my purchase, and am hoping that my frig and I have a lovely, uneventful relationship for the next several years. /;-))
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ferreira1119
from Auburn ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since we purchase this, we have had problems. The fridge stopped cooling over a month ago and can’t get someone out to repair it.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bill Mo
from Chesterfield Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied so far, I preferred a bottom freezer, but my wife likes it. The LED lights are great.
I would recommend this to a friend!
Quality
5
Features
3
Value
5
Written by a customer while visiting lg.com
Posted by: ltrickc
from Rockwall, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 3 years ago. Compressor failed. Free replacement, labor included. Could not as for more.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Markemory
from Signal Hill CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator several months ago and it works and looks like a dream. It has become the perfect compliment to my kitchen. I'm enjoying it very much!
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Zenobia
from CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this frige LFXS30766s the up graded model is even better
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com