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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Customer Rating
1
Great until the linear compressor prematurely fail
on September 8, 2021
Posted by: Losmatic
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator less than two years ago and the linear compressor failed. I wish i had done more research before buying this product.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bobbles
from Vero Beach FL.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this over five years ago. The compressor was replaced at LGs expense after two years. Three years later it failed again. This time we would have had to pay for the repair, so instead decided to go with a new LG product, and took an extended warranty.
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Good size
on September 14, 2021
Posted by: Yachtgal
from West Palm Beach, FL
My main complaint is the noise (sounds like a vibration) which I was told was unavoidable. All LG frigs make this sound. Maybe if mine was fully enclosed it would not bounce off the wall into the kitchen. Really irritating. Frig door closes strongly enough to pop open the freezer section when closing. The doors do close though without having to push. After a period of time the frig moves back toward the wall and has to be repositioned so it doesn’t hit the plug which is in the receptacle. Since I am small person I will have to ask a neighbor to move it for me. Overall satisfactory cooling and freezing but lighting should be extended on both sides for illumination.
I would recommend this to a friend!
Value
5
Response from lg.comBy ^DLI, LGE Social Media, September 14, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Darbra
from Colonial Beach, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator 2 months ago and it is great! It is quiet and I love the LED lighting. I am enjoying the filtered water feature very much!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: None other
from Lancaster Pa.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Freezer door needed replaced still don’t have it manufactured without proper molding to accept reversal of the door swing.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 18, 2021
Please contact LG Customer Support by private message via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Raymond 44
from Central mo.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it 5years ago compressor went out in second year its broken again x 50 days unable to get it satisfactory fix still 64 degrees
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Teamcota
from Tucson Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator a month ago and it went down spoiled all our food still having trouble with it
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Abecc
from Cave creek
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tech victor was awesome.
Knowledgeable. Clean.
Very personable.
Knowledgeable. Clean.
Very personable.
I would recommend this to a friend!
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com