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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Mon1
from Hallandale Florida
Verified Purchase:Yes
Not happy with the new fridge. I purchased it in July and I’m having issues with the freezer
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 12, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LA19
from MetroWest Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this after our 17-year-old bottom freezer refrigerator failed. We wanted white, and no bottom freezers were available in white due to the pandemic. So we’ve been adjusting to the change, and all is well. We’ve gotten compliments on the LED lights in the refrigerator and freezer; everyone is impressed. The capacity is excellent in top and bottom.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Why Discontinue this Refrigerator?
on October 14, 2021
Posted by: AnnieOak
from San Ramon California
I enjoyed it! I like the 30cu ft space. No other refrigerator on the market like it. It was the 5th year that it stop cooling! A class action lawsuit help with repair cost! But the ice maker leaks.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Very quite, Nice illumination. Keep food cold.
on October 18, 2021
Posted by: Caracol
from Waterbury Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with this refrigerator. It works very well. quite during cooling. Looks nice. Very spacious.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SSGleave
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven't had this refrigerator a month yet and it is still in my garage slight delay in delivery to kitchen.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MBNLB
from Saint Louis County
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didnt need a fridge with all the bells and whistles. Just wanted something that looked great with lots of room and kept everything cold. This fridge met my all needs perfectly. The LED lighting inside is awesome! There was an issue with the compressor aprox 5 months after purchase. LG was very quick to respond and replaced the compressor.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MKolman
from Scottsdale, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this to replace an 18 cu ft refrigerator. My wife is a pastry chef and often stages wedding cakes (or sections of them) in the refrigerator. This model is very spacious and the shelves remove easily. Also the freezer section is considerably larger than our previous model. We are quite pleased with the bright lights and the consistent cooling. We would like to have had one without an ice maker, but apparently that was not possible and we have been told that removing the ice maker might cause problems with performance of the freezer. Too bad.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Someone1947
from Southbury CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had the best experience on the phone getting our refrigerator repaired. Even better the technician was awesome!
Pros: ease of use
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com