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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Andy 34
from New York
Verified Purchase:Yes
I naught this al appliances a couple years ago and I am I glad I did
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: joann st
from lehigh acres fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really loved this frig. Big space in the frig and love the space in the freezer. I really like the drawers inside the freezer. Door in door feature is really handy but I wish heights could be changed. I am, however, disappointed the compressor went and LG does not seem to want to send a repairman to fix it. It is still under warranty.
Pros: Style/Design
I would recommend this to a friend!
Quality
2
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: LoriBuck
from Queen Creek
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge never above 40°, freezer not above 20°. Repair here 3 times, didn't replace compressor, finally returned it.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 2, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by private message via Facebook Messenger @LGUSSupport with any product questions or concerns and use #VOC. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Just wanted a new fridge
from Lafayette, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] After a frustrating purchase experience and the front door of the unit arriving damaged, the door is now sticking when it swings shut and not closing. Since purchasing this unit in August, it has taken way too much of my attention to get it right. The unit should arrive in working order without damage and continue to work so I can forget about it. That has NOT been my experience.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 10, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: johnyahoo
from fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] normally L G are great sold them for years ata searss. thats why I bought one.. but we got the lelmon. after 2 mnoths went out tech said leak had to replace everythin. I said NO way went round and round with L G fannally agreed to refund waiting for that to arive
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Also Barry
from MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit works well. Only draw back is the stainless Steel requires constant cleaning.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Sharon1943
from Indianapolis, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the way the refrigerator is set up the drawers are so convenient.The size meets my current needs. I recycled a bigger refrigerator which I didn't need since I am by myself now.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Juan Z
from Gotha, fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG honored extended warranty due to faulty compressor.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com