 |
Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Frosty 1
from Leland, N.C.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this 6+ years ago and are very happy with this product..
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Well darn
from Palm Bay, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sadly, I had to have the compressor replaced in my fridge at 35 months. When I remodled 3 years ago I went 100% LG ... fridge, DW, washer and dryer.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, March 9, 2022
We hate to hear this and thank you for being a part of the LG Family.^Sandy
Written by a customer while visiting lg.com
Posted by: SYD TRAN
from EAST ORANGE NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] THIS PRODUCT WORKS FOR OUR BIG FAMILY AND THE WARRANTY IS A MUST
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Duck59
from Baird Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought refrigerator 4.5 years ago. Replaced compressor twice now so that makes 3 compressors. They say this one is new and improved. That’s not saying much
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, March 18, 2022
We hate to hear this. If you have any other issues please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Rfair
from Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator and have had nothing but trouble since day 1
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, March 22, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
Great….when it’s working…
on March 20, 2022
Posted by: Rick1261
from Pa
[This review was collected as part of a promotion.] Moved into a new house that had this fridge installed. The house was built in 2014, and we’ve lived here for almost 2 years. In that time Ice has built-up in the vents 3 times. I’ve replaced the defrost sensor but it only helped for a few months. Is there a way to extend the defrost timing???
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, March 23, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue.^Sandy
Written by a customer while visiting lg.com
Posted by: Jane70
from Mcleansboro,Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] We haven't had the fridge for only 4 years and it has stopped working. Thank goodness for extended warranties or we would be buying a new one. We also have had trouble finding someone who will work on it. It's been over a month and still waiting on a repair person.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, March 25, 2022
We understand and looking at your case you are scheduled for service on 3/28.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
Frustrated Fridge Owner
on March 27, 2022
Posted by: Winnipeg8487
from Winnipeg, Manitoba
Our 18 month old LG fridge needed a new compressor, frustrating for such a new appliance. After some time on the phone with customer service the company agreed to replace the compressor and covered the cost of the parts and labor. Tech was neat and tidy, repair completed in about an hour and a half. 60 days later it’s happened again! Freezer set to -21 and we can’t get ice, food spoiling, and the process begins again. LG may be an acronym for Lotsa Grief
Quality
1
Features
3
Value
5
Response from lg.comBy Sandy, Social Media, March 29, 2022
We hate hearing your unit is not working properly. We’d like to gather more information from you to expedite a resolution. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC.^Sandy
Written by a customer while visiting lg.com