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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Customer Rating
5
Great refrigerator. Love the extra front door!
on March 28, 2022
Posted by: amakthal
from Gilbert, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a year ago and have been loving this fridge. It has an additional door in the front that helps access quick items which is probably the best feature.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: cat714
from Avon Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in March 2019 and I love the fridge. It is easy to clean and I gave so much storage space .
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TinkRBell
from Ann Arbor MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had this for less than 5 years when it failed. Liked the design and space. Then the nightmare began. Freezer seemed to cool but the refrigerator seemed to think it was a microwave. Technician very nice and earnest. First the compressor was replaced, then the condenser and then a week later, fourth technician visit, it was deemed not repairable. There is a known defect with these refrigerators and even a class action lawsuit settled before mine failed because of this. I’ve simply been asking that LG follow the settlement guidelines when it comes to reimbursement for this refrigerator and the lost food. Nope. Will be litigating this.
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, March 30, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Time to Fly
from Lee's Summit, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good warranty since they came out quick and fixed an issue. Still waiting to hear back that I get my check to take care of the food we had to throw away.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: New fringe
from IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy with our Lg, our other fridge was no longer working so we needed to find other one
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wes 52
from Clearwater, KS
Verified Purchase:Yes
We bought the LG refrigerator because LG had been a good brand name. The refrigerator worked great for about a 18 months then on the Eve of Thanksgiving the compressor stopped working. Doing some research we dis covered that this problem is not uncommon. LG did replace the compressor and it lasted about 15 months before it gave us a scare everything in the freezer was melting. We unplugged it let it set for an hour or so plugged it back in and it started working again but we can't trust it anymore. We are extremely disappointed in LG brand. Won't buy again.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, April 7, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Bad refrigerator refund money compensate for damag
on April 9, 2022
Posted by: Mom2016
from Helendale, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Seriously bad compressor, the noise and the temperature of the refrigerator are very low, and all the ice melts and the floor is damaged. Please replacement to me!! No Ice maker, no water, no frozen, Big sound noise.
Pros: Quality
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 12, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: TRAY9
from Jacksonville
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I first purchased my LG refrigerator I was in love. It was quiet, roomy, perfect. As time went on it became more noisy and developed a knocking noise when about to dump Ice. Then at the 5.5 yr mark it stopped cooling. The compressor had failed and I read that a couple of years ago there was a class action lawsuit when many of these had failed compressors. It was warrantied, but that didn’t cover labor or the diagnostic fee. Also it didn’t cover the food loss. I feel like there should have been a recall on that model if a large number of the compressors had failed. Overall, I like the space of the refrigerator, the door in door convenience, and the appearance and design. One downsize is that it doesn’t make enough ice.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com