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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Mathew varghese
from Dallas
Verified Purchase:Yes
I brought this item 2016, 3 times repaper , changed Compressor, change the coil, I want to change some other parts.
More than $1500 food wasted because of Lg.
More than $1500 food wasted because of Lg.
Response from lg.comBy Sandy, Social Media, May 4, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. Also we have submitted food loss compensation for you.^Sandy
Written by a customer while visiting lg.com
Posted by: BrizzBaby
from Huntley, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of issues with my refrigerator. Shortly after purchase water was leaking from ice dispenser. Then a soft wear update and everything froze in the unit. Then the outside panel of control buttons stopped working. Finally, the linear condenser stopped working. Unit is only 8 years old.
I would recommend this to a friend!
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Derth
from Baltimore Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fridge was good up until recently when the condenser went up. It was replaced under warranty.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, May 10, 2022
Thank you for your feedback and we hate to hear you had to have repair on your fridge.^Sandy
Written by a customer while visiting lg.com
Posted by: Traceman
from Leesburg FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this refrigerator for 5 years and love the convince of the door-in-door feature.
Written by a customer while visiting lg.com
Posted by: Connie3
from Mesa, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator in Jun 2018. It is a great frig. Some complain about the ice maker in refrigerators, but this one is great. You, of course, need to empty it once in a while if you don't use ice much, otherwise with the refrigerator defrost scenario, the ice maker may get ice stuck in it. I really like this frig. I had to have the compressor replaced since it quit. The LG technician replaced it very quickly, maybe a month ago now, it is working fine again. Cost me nothing since it was on warrantee. The tech put a new upgraded compressor with new software. I am a happy camper. I am giving this frig a five star because it is a good unit and LG supported me well. Thank you.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Smol
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it back in Oct 2016. Has been serving us well. Spacious yet compact.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Chris2050
from Yoakam tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has been a decent refrigerator until it breaks down. Then the price of parts are so high its cheaper to just throw it away and buy another
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Jennifer, Social Media, May 18, 2022
We would be happy to help you. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Fenceman
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an expensive fridge that we have had several problems with. Due to placement of certain components this unit gets ice buildup and stop cooling. I have to defrost the unit every couple of months. We have had several parts replaced. Also, identifying and getting parts is difficult as the literature available for the product not complete.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Jennifer, Social Media, May 19, 2022
Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Written by a customer while visiting lg.com