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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Beach Dude
from Rockport, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super products that are quality built and perform superbly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RChris S
from Arlington, TX
Verified Purchase:Yes
Had a complete and total failure of the refrigerator 4 years after we bought it. Had to get a new compressor, condenser, plus all other components to get it back up and running. Was without a refrigerator for 3 weeks waiting on the parts.
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, July 15, 2022
Duly noted. We are disappointed to see that this happened, and we want to thank you you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
1
Life is not good when you purchase a LG refrigerat
on July 14, 2022
Posted by: Anonymous
from Glenside Pa
Verified Purchase:Yes
Twice compressor went in three years with the use of one individual
Pros: Features/Settings
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, July 18, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: AJJP1
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] There are alot of things we like about this fridge, in door ice machine, door in door shelves. We've had to have LG repairman out twice since purchase, both related to left door that houses ice, water & ice machine.
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Nashville, TN.
Verified Purchase:Yes
I’ve loved this fridge. The size, the front door energy saver. Until 3 major components went out all at once. Now I’ve waited 4 weeks to get it fixed & haven’t had good communication with the LG company where I live. Hoping to get it resolved soon.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, July 25, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Jess Villar
from Dublin, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator 3 years ago and it stop doing refrigerating job.
Pros: ease of use, Features/Settings
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, July 26, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Donna Slaton
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Customer Service went the extra mile to get our refrigerator working. The technician was professional and fixed it!
Pros: ease of use, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LFXS30766D
from Roanoke, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The tech came out before my appointment and was nice, polite and professional. He did a great job, worked quietly, and cleaned up any mess. Thanks for a great job!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com