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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Tim Schaeffer
from Boise Idaho
Verified Purchase:Yes
The fridge provides easy access with the French doors and pullout freezer. Excellent warranty and service provided.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: John the 15
from Nm.
Verified Purchase:Yes
Everything was great for a couple of years. I really liked all of the features, door in door, ice maker in the door, interior lighting, everything! Then the compressor quit! Unrepairable! Fortunately LG is buying it back. I would prefer to have it replaced but need to resolve the compressor issue.
Pros: ease of use, Style/Design, Features/Settings
Quality
2
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, August 22, 2022
We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Lei65
from Oahu, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this refridgerator for a while now. The door-in-door is a great feature because the kids are able to access frequently used products quicker and saves on .energy
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dpichon
from Alpharetta GA
Verified Purchase:Yes
Jonathan was the utmost professional and courteous LG technician. Very knowledgeable of the cause of my issue. Very responsive and kept to his word on the completion date.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: dramsey
from Pa
Verified Purchase:Yes
This refrigerator only lasted about 6 years. We currently have to purchase a new one due to this one died already.
Quality
1
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, August 30, 2022
We sincerely hate to hear this and thank you for taking the time to provide us your feedback. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Compressor LG service warranty
on September 9, 2022
Posted by: The Holzheimers
from Alabama
Not so happy- poor quality of product and not standing behind the warranty
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, September 13, 2022
Hello, Sandy. I have reviewed your case and see our agents have set up a courtesy repair with an LG Factory tech for 9/19. Should you have any questions, or concerns for us, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Soluna
from Arizona
Verified Purchase:Yes
I am happy with this refrigerator and would give it 5 stars. However, the compressor on these new refrigerators do not last past 2.5-3 years. If LG wants 5 stars, they will improve the compressor life.
Quality
4
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 14, 2022
Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: DG in WV
from WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator in 2015. I absolutely love it still !
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com