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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Ludlow1202
from Chino ca
Verified Purchase:Yes
Tech was on time and did a complete repair. Up in no time!
Pros: ease of use
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Davezy
from Trevor, WI
Verified Purchase:Yes
This by far, is the absolute best refrigerator I have ever owned!
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GandSNJ
from Manalapan, NJ
Verified Purchase:Yes
I bought this beauty a month ago and couldn't be happier. It maintains temperature in both the refrigerator and freezer precisely as set. I love the door-in-door feature for quick access to my most frequent items. Very happy with the fingerprint-proof stainless finish.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: micaz44
from Arizona
Verified Purchase:Yes
We just had that hauled to the junk it only lasted 5 years. compressor kept going out and we bought a new LG hoping it will last longer than five years.
Quality
2
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Brawlings
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great customer service and warranty repairs... however we have replaced the compressor twice now and i have owned it only 4 4 years. Not impressed with the quality at all on this product. Thanks
Pros: Style/Design
Quality
1
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, October 17, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: W3301
from Union, MI
Verified Purchase:Yes
My compressor has gone out in this 4 1/2 year old refrigerator. LG has been good working with me to get this unit fixed, but it has not been fixed yet.
Quality
3
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 21, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Manny 1466
from Claremont, CA 91711
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very unhappy with my LG refrigerator purchase. I’ll never purchase any LG product in the future. Even customer service was poor.
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: cah59
from Albuquerque, NM
Verified Purchase:Yes
I've had this refrigerator for 4 years. I am very happy with my purchase. I did have an issue with the ice maker leaking but this was due to our hard water and the water hose getting clogged. Watched a you tube video ( https://www.youtube.com/watch?v=iDfRblNHnQQ) and it was easily fixed. The compressor crapped out at 4 years but it was still under warranty and LG replaced no hassle just took a week to get a repairman to the house. He did have the part so only one visit and in and out in an hour.
Pros: Style/Design
Quality
3
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com