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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Refrigerator gray
from National City Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy with my refrigerator great customer service from LG
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Coral Springs fl
Verified Purchase:Yes
I bought this product 5 years ago I am so disappointed the worst fridge in my life. Design of filters poor , cooling functions below standard . I would not recommend this product to anyone. 5 years and compressor went bad shame on you all .
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, October 31, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: w9pti
from Chicago IL
Verified Purchase:Yes
Died after 1 year. Had to repair 3 times over 5 years.
Pros: Features/Settings
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 1, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
A winner of the category of top freezer fridges
on November 7, 2022
Posted by: Peck737
from Georgia
Verified Purchase:Yes
Efficient, good access to shelves and drawers, nice lighting; quiet as dew.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DJ14
from Camden, De
Verified Purchase:Yes
This refrigerator was great and worked perfect for our family. Unfortunately the compressor did not more then 2.5 years. Thankfully it is being fixed by LG.
Quality
4
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
3
Defective Compressor but great functionality
on November 8, 2022
Posted by: Defective Compressor
from Cornelius, OR
Verified Purchase:Yes
I bought this roughly 3 yrs ago and loved the functionality, but the compressor that was installed is defective and told it's a common problem with this particular refrigerator. I had to replace our compressor with a new one that should last us 10 years. Currently waiting for LG to reimburse us for the repairs as it is still under warranty.
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Joelsusan65
from Lake Worth FL
Verified Purchase:Yes
Purchased in 2017, have been completely satisfied. Ice maker is half the space of competition. Freezer has versatile shelves for easy sorting. Dual doors, + pocket door great for most frequently used foods & beverages. Very spacious with 3 shelves & sliding drawer. Keeps food at perfect temperature & freezer compartment is very efficient plus electricity drain is minimum.
Highly recommend.
Highly recommend.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: See through French door
from San Diego, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] This will be our 3rd Lg refrigerator. We have had back luck with the linear inverters. Lg has replaced the compressor 3 times on our older unit. We just recently received an entirely new refrigerator. We had to purchase it out right this was not a warranty replacement. The refrigerator is awesome as long as it can stay cold. I invested in a wifi remote temp sensor that lives in the refrigerator and sends my phone regular updates and alerts if needed. So far so good. It does seem (from looking and the temp history) that my unit cycles quite a bit. That may be completely normal as it did not have this 3rd party sensor in my old frig. So all the old units died pretty consistently at 18months. So we will see if they’ve truly updated things this time around
Pros: Features/Settings
Quality
3
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com