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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Customer Rating
3
Wonderful refrigerator for design, poor execution.
on November 14, 2022
Posted by: MJCc
from Davidson, NC
Verified Purchase:Yes
Compressor failed in 5 years after purchase.
Icemaker failed after 5 years, 2 months.
Icemaker failed after 5 years, 2 months.
Pros: Style/Design
Quality
1
Features
5
Value
2
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: SkipAday
from Tennessee
Verified Purchase:Yes
So far so good. The color is really nice. It keeps things cold.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Infanta R
from Mobile, Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had some issues with my refrigerator getting cold, but the repair technician was very good and got the job done! Very pleased with the service.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Marie Allison
from Florida
Verified Purchase:Yes
This is my second LG refrigerator, the compressor went out, it was only four years old. I am extremely happy that a new compressor was installed at no cost to me. I’m very happy t is repaired, I’m hoping that I can be reimbursed for the food I had lost due to defrosting.
Pros: Quality
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cubreporter
from Northwest NJ
Verified Purchase:Yes
I bought an LG refrigerator when I built my new house. I had the store hold it for when it was time to install. When they brought it it was severely damaged. They no longer had the model. I had been looking at a door in door. And that’s what I got. I didn’t know whether I would like it. I love it.
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KevinB123456
from New Orleans, LA
Verified Purchase:Yes
This product failed in 4 years, leaving me with no fridge/freezer on Thanksgiving. Wait is 2 weeks for repair. Even when it worked properly, it didn’t seem to hold proper temperature. I had to buy thermometers and monitor daily. Do not recommend.
Quality
1
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 6, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
great design. love the thin drawer the most
on December 5, 2022
Posted by: wlroes
from chattanooga, tn
best fridge design ever. don't know why it isn't available anymore.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: CHARLIEAJ
from Louisville, ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator when we remodeled. Works great, but we had a problem with the ice maker dispenser LG identified the problem, their service person repaired it. Great service.
Pros: ease of use, Quality, Performance
Quality
5
Written by a customer while visiting lg.com