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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Romansky
from Corona, Ca
Verified Purchase:Yes
The LG service guy came out and replaced my compressor and coils. He was extremely professional and did a great job. I couldn’t be happier with the job that was done!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best designed fridge I’ve ever seen.+good warranty
on August 6, 2023
Posted by: Anonymous
from Nashville Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very spacious design. Has an easily accessible small door for drinks. And my favorite is the two separate spots for water and another for ice instead of toggling between buttons. So convenient.
Also, I’ve had this for 8 years and my compressor went out. LG warranty sent me a new compressor and all I had to do was pay for labor and installation. No other problems.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
The Best Freezer
on August 9, 2023
Posted by: lil spanky
from Horry County SC
I brought a few years ago, I'm very please with the style and functionally of this freezer.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ei Leen
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved our old LG but it lasted about 10 years. 1st the compressor went and had to be replaced. Good thing it was still under warranty at that point. Recently it was determined that there were freon leaks in the lines and was deemed better to replace the entire fridge. Which we did with this new model. Pray it will last us, the rest of our life!
Love the convertible drawer feature and the round ice maker.
Love the convertible drawer feature and the round ice maker.
Pros: Style/Design, Features/Settings
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: GrandmaDMG
from IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this refrigerator, my only issue is the top glass shelf frame. I am on the 3rd one at present. I believe there is a design flaw in not reinforcing the plastic frame.
Pros: Performance
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Fretz2020
from Pennsylvania
Verified Purchase:Yes
Product never worked right from the start. Doesn’t make ice roght
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, August 31, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6420Pth1G `Tanisha
Written by a customer while visiting lg.com
Posted by: Shin300
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator 7 years ago and I'm so happy with is. Very spacious.
Written by a customer while visiting lg.com
Posted by: melted ice cream
from Lexington KY
Verified Purchase:Yes
Theodore Reedy, service technician was prompt, polite, knowledgeable and kept me informed of the repair process.
He was respectful of the house and left no mess.
He was respectful of the house and left no mess.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com