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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Ed R R
from Westminster,MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrigerator hasnice features, but was not dependable.
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, January 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MPBJ
from Des Moines
Verified Purchase:Yes
[This review was collected as part of a promotion.] I question the product life due to needing repairs during the 4th year of ownership
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: smjcolsga
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Top shelf plastic edging cracked open after less than a year. Quick response for warranty replacement but it arrived damaged worse than the original. Waiting on second replacement to arrive, fingers crossed.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Response from lg.comBy ^DLI, LGE Social Media, February 1, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
disappointed in quality of door
on February 2, 2021
Posted by: LV40
from CT
Stainless door dents very easily. Ordered a new door and it came out of the box with dents. Very disturbing.
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
3 yrs and out
on February 13, 2021
Posted by: Drew N
from Lenexa, KS
Had this fridge for 3 years now and it's now stopped running. I have a fridge full of food going bad, a week away from trash day, and the whole weekend before the LG repair shop closest to me will open.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/.
If you have not, please complete a request for food loss reimbursement online at https://www.lg.com/us/support/reimbursement. If you have received other monetary compensation within a year, you may not qualify. We apologize for any inconvenience this caused. ^Daphane
If you have not, please complete a request for food loss reimbursement online at https://www.lg.com/us/support/reimbursement. If you have received other monetary compensation within a year, you may not qualify. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Durham, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had it for a year before it completely stopped working and took 2 months to get it repaired.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 20, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mia Naz
from new jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, and customer service. One of the shelf needed to be replaced and they took care of it easily.
Pros: ease of use, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bld53
Verified Purchase:Yes
We bought this item because we thought LG was a good brand. Boy did we make a mistake. Never again will we have an LG product in our house. For the price we paid, we expected it to last longer than it did.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com