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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Marilymltw
from The Villages, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago out of box as I was desperate for a refrigerator. When it arrived at my house it had many more dents than we saw it in the showroom. Other that, it works well, is quiet and keeps my ice cream frozen. If I could change the inside, I would put the lights further back, rather than in the frone.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Luc2019
from Chicago
Verified Purchase:Yes
Refrigerator is constantly leaking water Inside _.
I would recommend this to a friend!
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 1, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
3
Great features. But compressor is down after 6 yrs
on April 18, 2022
Posted by: MikeCC
from Cary, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been very happy with this refrigerator until the compressor went down two weeks ago. It seems many LG models come with the same issue.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, April 20, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: mmark8383
from Republic, MO
Verified Purchase:Yes
After 5 years of owning, the compressor just went out (this is a known issue and mine lasted longer than the average of others). After having it replaced on warranty, the replacement compressor is much louder and always sounds like it is about to give out.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, April 22, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Mikeroc
from Mahopac my
Verified Purchase:Yes
[This review was collected as part of a promotion.] LG is the worst company, they sell junk. This refrigerator is junk and doesn’t work
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, June 20, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Wauesha
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] The thing failed. I’ve been without a refrigerator for two weeks. The repairman had fixed three other this week and didn’t have the parts to fix mine. No it looks like a couple of weeks before the parts will be in. But other than that it’s great.
Pros: Features/Settings
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, June 27, 2022
We sincerely apologize for the delays in repair and thank you for sharing your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Anonymous
from Lafayette,Colorado 80026
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this unit in Feb 2019 and is the 3rd LG REFRIGERATOR to have a compressor fail just out of warranty
Pros: ease of use, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, July 5, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: SandyJeanS
from Covington, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine has failed several times. The only way I can keep it going is to purchase the extended warranty.
Pros: Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, July 5, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue.^Sandy
Written by a customer while visiting lg.com