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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Posted by: Way Less Than Happy
from New Jersey
Verified Purchase:Yes
This is the second LG fridge that I bought in the past 12 years. They die like 4 weeks before the warranty is up on the compressor and sealed system AND any other parts are discontinued. I will NEVER, EVER buy another LG product again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Design flaws
on November 28, 2015
Posted by: Mchaem
from Petaluma, CA
I so wish we were happy with it.
The main complaint is that there is no shelf area that will fit a bottle of wine. The door shelves cannot be adjusted to fit a tall bottle so forget a bottle that cannot lay on its side. Not good for anyone who drinks/serves wine and doesn't finish the bottle!
We are not terribly happy with the two doors as we have to open both to reach most productions, this seems a bit silly but in a review I ought to write all complaints.
Another compliant (that I had read before) is that it is a bear to keep clean, though I am far from being a neat freak it is a mess and not easy to wipe (since I can't over the smudges with kids art, it's not magnetic for those of you who like me cover it with recent works of art!).
no freezer complaints.
The main complaint is that there is no shelf area that will fit a bottle of wine. The door shelves cannot be adjusted to fit a tall bottle so forget a bottle that cannot lay on its side. Not good for anyone who drinks/serves wine and doesn't finish the bottle!
We are not terribly happy with the two doors as we have to open both to reach most productions, this seems a bit silly but in a review I ought to write all complaints.
Another compliant (that I had read before) is that it is a bear to keep clean, though I am far from being a neat freak it is a mess and not easy to wipe (since I can't over the smudges with kids art, it's not magnetic for those of you who like me cover it with recent works of art!).
no freezer complaints.
Pros: Performance, Quality
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
on September 27, 2015
Posted by: Mercy
from Los Angeles, CA, United States
I'm bought a Refrigerator two years ago, and I already called 3 times 4th times this time is everything compressor, ice maker Frazier ,this is LG French doors not good. and I don't have baby's
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Love / HATE / HATE
on September 4, 2015
Posted by: Tired of the hassle
from Southeast USA
3rd time is the charm I hope. At least this one is working (so far). However, I can not get it to stop interferring with my cell phones, desk top, and other devices when I turn on the wifi air card. I was told to connect it and download app and register in order to turn off it's broadcast and search. The process is not working and it continues to eat up my internet and interfere. HATE HATE HATE
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Product looks great with lots of space.
on February 27, 2015
Posted by: MrLTM
from Houston, TX, USA
Very impressed with fridge, looks and works great. I needed one to fit in a tight spot and this was it. Lots of room inside. I'm a happy customer.
Pros: Quality
I would recommend this to a friend!
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
cleaning help
on November 3, 2015
Posted by: chicaMary
Can someone tell tell me how to remove the smudge marks off the refrigerator left by the handlers that brought it in the house
Written by a customer while visiting lg.com
Customer Rating
1
on September 22, 2017
Posted by: Chung Do
from Carmel, IN 46032, United States
[This review was collected as part of a promotion.] I bought ten months ago, very happy with product .
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
I love my new refrigerator, but
on January 14, 2015
Posted by: Tom
from Bonita Springs, FL, USA
The refrigerator preforms great, even better than expected. The only thing to be care about is the stainless steel skin dents way to easy. As unit was move for cleaning it touched our island counter top and dent the top door. Brand new, but now with a dent!
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com