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Customer Reviews Collected from lg.com |
LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Average Customer Rating:
4
Rating breakdown 2,103 reviews
5 Stars
1,170
4 Stars
371
3 Stars
163
2 Stars
104
1 Star
295
79%of customers recommend this product.
(
1,423 out of
1,804)
Customer Reviews for LG - 29.6 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Black Stainless Steel
Customer Rating
5
Great appliance, except for one thing
on May 30, 2015
Posted by: Cyclerama
from Colorado, USA
The negative reviews written about this unit don' t exist with ours. Every thing works perfect and it is quiet.
The only thing that bothers us is that to make plenty of storage in it, the factory decided to build the door down to the floor. It's great to have extra space inside, but most of the time when we open or close the door we get hit in the foot with it. We bought it about 2 months ago and still haven't gotten used to ramming it into our feet. Otherwise, it is great!
Some people's complaints were about the freezer door popping open when you close the refrigerator door. In the store, with it empty, that did happen, but once we got it home and filled it with food, it has never happened.
Some people's complaints were about the freezer door popping open when you close the refrigerator door. In the store, with it empty, that did happen, but once we got it home and filled it with food, it has never happened.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
LG LFXS30766S Refrigerator
on November 19, 2015
Posted by: Gtbullet
from PA, United States
Starting out this refrigerator seems awesome. The door-n-door feature along with the energy efficiencies, warranty and the 4.7 rating are why we bought the LG brand. The door-n-door feature is everything we hoped for super convenient for teenagers and adults as well. There is so much room in this refrigerator it's really hard to fill even with a family of 5. The WiFi set up can be a little confusing but once set up it's great. My wife loves the food manager, recipes and the grocery manager, I like the Smart Grid, setting adjustments and self diagnoses features witch makes it very easy to keep the refrigerator in tip top shape. The refrigerator is very quite and seems very well built. We will check back in a few months with another review...
Pros: Style/Design, Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Inadequate lighting!
on August 7, 2016
Posted by: Fudgie
from Michigan, United States
[This review was collected as part of a promotion.] Nice look, but way too dim in all but the front where the LED lights are. Very disappointed!!!!!!!! I'd buy accessory lights if they made them!
Pros: Quality
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Sounds like a diesel truck
on September 9, 2016
Posted by: Bryan1
[This review was collected as part of a promotion.] I replaced all of my kitchen appliances about 10 months ago with all LG stainless steel appliances including this refrigerator. Do not make the same mistake I did, it was loud when we first got it but I just figured there was a break in period. That wasn't the case, this thing is so loud at times we can hear it when we are on the other side of the house.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
If only it had worked out...
on October 7, 2016
Posted by: DebB123
from Landisville, PA
[This review was collected as part of a promotion.] I was very excited to purchase this refrigerator, having read the reviews and researching all that I could about it, and I absolutely love the Black Diamond color. We have a custom kitchen that has a 36" space to accommodate this size refrigerator, with wood on the sides that extend out to 28", nicely covering the sides of our previous refrigerators. According to the installation specs online, only 1/8" clearance was required on the sides, so we knew it would just fit, width-wise. When the refrigerator was delivered, it just barely squeezed into the opening even though we had some work done on the width of the cabinet to make sure it was a roomy 36", and raised up the cabinet above it so there was a good two inches clearance above the refrigerator. We loaded the new refrigerator with the still-cold contents of our previous refrigerator, and waited 24 hours for the temperature to stabilize. Unfortunately, the temperature didn't get below 40-42 degrees, and within the Door-in-Door the temperature was 42-45 degrees, all this while the temperature of the refrigerator was set to 36 degrees. I called LG, and they were incredibly prompt to send a repair man out within hours; however, I was not very happy with that repairman's advice of cutting into the back wall and putting in a vent to let the warm air escape into the closet that was behind that wall. He assured us that the refrigerator needs to "breathe", and one needs at least one inch of air space on each side, and three to four inches of clearances in the back, contrary to the installation clearances that were listed for this refrigerator online. After he left, my husband and I decided that before we opened up the wall behind our refrigerator, we would check the temperatures once again with the new setting of 34 degrees, and we pulled out the refrigerator from the opening completely for more than 24 hours. The temperature remained unchanged, even with no obstructions whatsoever. I again called LG, and they were amazing to send someone else out within a very short time. This second repairman, though, was quite condescending, saying that both of the refrigerator thermometers that we were using were faulty (even though they agreed with each other and had registered our old refrigerator temperature perfectly at 35-36 degrees), and that I needed a smaller refrigerator because the 1/8" clearances were WAAAY too small, and the motor would be burning out within months because of the heat build-up in the cabinet, and the cost to replace the motor was very expensive, etcetera. He succeeded in frightening me enough that we decided to exchange this larger refrigerator for the 33" wide, 24 cu. ft. refrigerator that, unfortunately, was a special order and took weeks to arrive, and so we had to live with this refrigerator for about three months.
Because we had this refrigerator for a number of months, I can tell you what I thought of it when we used it. I originally wanted the Door-in-Door model, thinking that I could put all of our breakfast items in it and not have to open the main door of the refrigerator at all in the morning. Although it was a good idea, the temperature was always about 3 degrees warmer, and I love to have my milk very cold so I wound up placing the milk in the main part of the refrigerator, and the juice, fruit, and other breakfast items in the Door-in-Door compartment. This defeated my original idea of saving energy to only open the one door in the morning. The three drawers to hold produce were quite small, and many times I wished that LG would have made the refrigerator with only two larger drawers. On the plus side, the through-the-door ice-maker and water were fabulous. Always plenty of ice was available, and the ease of operating it was great. The lighting was outstanding everywhere: top, freezer, dispenser. The freezer was amazing, keeping everything cold, frost-free, and the two sliding drawers worked beautifully. As the months ticked off until we finally got our smaller refrigerator, the temperature of this refrigerator did seem to improve. We always had it set to 33 degrees and, on occasion, we saw as low as 37-38 degrees on our thermometers in the main part of the refrigerator and 39-40 degrees in the Door-in-Door area.
I see there is a question after this review about recommending this refrigerator to a friend, and I will say "Yes" to that, but with a caveat here: ONLY if you have a lot of extra space (38" width, especially) around where you plan to put this refrigerator would I suggest buying it. I certainly wish that LG would change their website's installation clearances to reflect what the repairmen both said: that for the refrigerator to operate well one needs at least an inch on both sides and an inch or two above and in the back.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
cooling issues
on May 4, 2017
Posted by: manofGod777
from Henderson, NV, United States
[This review was collected as part of a promotion.] bought my very expensive fridge over a month ago. first try fridge didn't cool at all. 2nd replacement fridge won't cool under danger zone no matter what temp i set the fridge at. still waiting to get the parts to fix it. good thing a didn't throw away my old fridge or we would have been in trouble
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Second LG refrigerator that I have had problems wi
on May 28, 2017
Posted by: lwimmer13
from Washington, NJ, United States
[This review was collected as part of a promotion.] I had a terrible time with the first LG refrigerator that I had as 4 years in in completely died. I bought a second one to replace it and the icemaker keeps freezing up. I unclogged the ice on it and when I plugged it back in the water dispenser wouldn't shut off so I had to shut the water off at the shutoff valve.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Great features bad repair support.
on July 6, 2017
Posted by: Hate LG too
[This review was collected as part of a promotion.] Two years old. Compressor has stopped working. Charging 454.32 to fix. Compressor still under warrenty but at that cost obviously paying for it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com