[This review was collected as part of a promotion.] We liked the product, but the ice maker and water dispenser did not work after it was delivered. Had to have another refrigerator delivered weeks later.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
1
Features
4
Value
4
Response from lg.comBy AB, Social Media, October 22, 2018
Thank you for your feedback, it means a lot to us. I hate to hear you had issues with your first refrigerator but I am glad you were able to get it resolved. If there is anything we can help you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport. ^AB
[This review was collected as part of a promotion.] We were replacing a 12 year old fridge which we were never wild about. Now THIS fridge is a dream! Lots of light, spacious inside, width for deli tray or pizza. It's great looking outside and we are so happy with the "door in the door" feature, it's very handy.
Pros: Style/Design, ease of use, Features/Settings, Quality
[This review was collected as part of a promotion.] I bought this refrigerator a month ago, I’m very concerned with noise it makes. It makes a loud buzzing, disturbing sound. I’m questioning my purchase.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy AB, Social Media , November 5, 2018
I hate to hear you are encountering a noise issue due to your refrigerator and I can understand how frustrating it would be. If you would, copy and paste the link below into your web browser so I can gather the necessary information from you to better assist. ^AB https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=183307776&agent=4666132
[This review was collected as part of a promotion.] Great features; plenty of room. Love the counter depth size - makes everything so accessible without the risk of losing leftovers in the back of the fridge.
[This review was collected as part of a promotion.] I purchased this unit as it is the max size for counterdepth, french door refrigerator. My old one was a side by side. This unit has a larger refrigerator side BUT smaller freezer unit. I waited almost two months for the unit as it was out of stock. Not sure why it took so long. Then, the unit that was delivered didn't work - needed a new controller. I requested and got another new unit which is working fine.
[This review was collected as part of a promotion.] We replaced an existing refrigerator in the home we bought with a counter depth black stainless. It was exactly the right choice...not to deep relative to the counter. Yet, it has plenty of room for the two of us. Lighting is great, storage including the freezer is generous. Door controls are well placed and designed. Very happy with it!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Space well used
on November 29, 2018
Posted by: RobMCP
from West Hartford, CT
[This review was collected as part of a promotion.] After owning two LG TVs, we thought we should go with LG for our kitchen renovation. It was the correct move. The refrigerator is large, but not overwhelming. The features are wonderful, but we wish it made more ice than it does.