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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: MSB2
from Reno, NV
Verified Purchase:Yes
Bought French Door counter depth refrigerator 4 years ago. The inside of the refrigerator is freezing. From the bottom of the refrigerator on the left side behind the vegetable crisper the back wall is freezing. I'm having to hand defrost inside my refrig. This is freezing all my vegetables and fruits.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, May 17, 2019
That's not good! We're sorry to see that you've run into this issue with your refrigerator's crisper drawer. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Posted by: jeannieMo
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about six weeks ago and I love it. Installation and set up went very well. The refrigerator is beautiful inside and out. The stainless has a high quality finish and does not show fingerprints. Having had a side-by-side for years, I love the way you can see everything inside this French door model. The ice maker and water dispenser work well and quickly. Water has great taste. I'd prefer two large produce drawers rather than the three smaller one but they are OK. Great purchase.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: John in Dallas
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with how roomy the fridge is especially since it is "counter depth". Much easier to see everything in it with double doors.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DJgolfer
from Port Orchard / Wa.
Verified Purchase:Yes
Very happy. The water ice dispenser in great. They are separate and no changing a selector all the time. Very quiet. Do not here running at all. Bright interior and roomy.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: LHCAZ
from Lake Havasu City, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator replaced a 15 year old Jenn-Air that I hated to see come to its end-of-life. The interior configures easily to accommodated oddly-shaped items and the bright LEDs light up every corner.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
LFXC24726S Freezes up
on June 29, 2019
Posted by: Christinef
from Chagrin Falls Ohio
Bought this fridge in 2015 in stainless. In the 4 years the coils have frozen. Not sure what is the matter with this fridge but takes 8 hours to fix. First take apart then thaw. Do not buy this fridge!
No, I would not recommend this to a friend.
Response from lg.comBy Chris, Customer Service, July 1, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Ricky69
from Alexander, AR. 72002
Verified Purchase:Yes
Bought this fridge as an open box unit, I have no issues with it. Gets my beverages really cold, has plenty of ice for my family. Sleek good looking design plenty of storage space like the freezer on bottom, give the look of more room.
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Gin19
from Wesley Chapel, FL
Verified Purchase:Yes
We bought this a month ago and like the shelf features that allow making space for taller items when needed without having to remove a shelf.
Pros: Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com