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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Joebinsa
from San Antonio, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had it for a few weeks but so far very pleased.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: tim1957
from Gray, La
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator for our new home at the time we moved in.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Kona20
from Brentwood, California
Verified Purchase:Yes
Really enjoy our LG, wish we we're able to purchase the extended warrenty after the first year.
Pros: Style/Design, Quality
I would recommend this to a friend!
Value
3
Written by a customer while visiting lg.com
Posted by: Skibrock
from Greenlawn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had to replace the kitchen appliances when we bought our home, and are very happy with our choice of this LG refrigerator model. The only issue we have had is that the cover for the air filter is very difficult to remove when we need to change the filter. Every YouTube video on how to change the air filter shows a very easy twist. Ours is far from that. That has been our only issue.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DAB64
from Rhode Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our new refrigerator was delivered a couple of weeks ago. We have been very pleased with it thus far. The interior holds a lot more than our last refrigerator which was a side-by-side. The lighting inside makes it easy to see everything quickly and the in-door storage is great. The space saving ice maker in the door maximizes the space inside. The outside design really updates the our kitchen. We have found the refrigerator extremely quiet.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Compressor issue
on May 26, 2020
Posted by: Angry customer 2020
I had this refrigerator for exactly 3 years and the compressor stopped working! There is a class action lawsuit too
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
Freezer in Side Door Can Freeze Up & Leak
on May 28, 2020
Posted by: Nightmeric
[This review was collected as part of a promotion.] Here are 2 videos on how to fix it:
Video 1 is displayed.
Actual disassembly and maintenance is here: https://youtu.be/iDfRblNHnQQ
Video 1 is displayed.
Actual disassembly and maintenance is here: https://youtu.be/iDfRblNHnQQ
Quality
3
Features
4
Value
3
(click to see the video)
Response from lg.comBy ^VCV, LGE Social Media, September 29, 2020
We are sorry to hear that your unit is not working properly.Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Customer Rating
1
LOVE this refrigerator but it stopped cooling!
on September 15, 2020
Posted by: Brandie O
from Wyoming
I bought this fridge in 2016 and LOVE it but in Sept of 2020 it stopped cooling and I'm finding that there is a class action lawsuit because the compressors stop working. The cost of fixing it is almost as much as ordering a new refrigerator. It feels SO wasteful to just get rid of it.
Written by a customer while visiting lg.com