LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791out of1,174
)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Love the lower out freezer with multiple drawers
on December 14, 2020
Posted by: llaszlo
from Virginia
[This review was collected as part of a promotion.] This French door format works wonderfully for our family - and the freezer is marvelous! The warranty is great - a compressor had to be replaced and the entire process was pain and expense free!!
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love my refrigerator, the features and its look
on December 17, 2020
Posted by: Anonymous
from Elkton,md
[This review was collected as part of a promotion.] Bought refrigerator 1 1/2 years ago. No problems until compressor stopped working. Called for service, within a week, service man came promptly at time instructed. Repaired refrigerator , replaced compressor, within 2 hours I was back in business. Great service, I will most definitely purchase another LG product. Very satisfied.
[This review was collected as part of a promotion.] I’ve had my LG Fridge for just over two years now and based on my experience with this product, have started switching out my other major appliances with LG products.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Worth every $
on December 31, 2020
Posted by: HandsomeFella
from Florida
[This review was collected as part of a promotion.] Excellent ice maker, no issues with fridge. Nice front panel.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
A huge piece of garbage! Not even joking
on January 7, 2021
Posted by: macscac
from Phoenix AZ
I am not even sure I can put into words what a nightmare this refrigerator has been... it worked well for like 6months maybe. We’ve had it repaired more times than I can count and even better the parts take so long the warranty company actually brings us a loaner fridge to use over the holidays since nothing stays cold. I also have to say not this holiday though! The parts have been in order since March of 2020 and guess what,.. LG still doesn’t have them so my refrigerator continues to drip water out constantly. We actually have water drip marks etched in stainless it’s been going on so long and i love having to keep a towel in my fridge to catch the water and on the floor so people don’t slip in the tile. Still want an LG fridge? Think again.
[This review was collected as part of a promotion.] I know things go bad on appliances. Luckily my Fridge was still under warranty. It happened just before Xmas which is such an inconvenience for myself and LG to get repairs. After maybe a week, LG had a contractor out to fix my fridge and they were very professional and quick to make the repair. I’m very satisfied with the service.
[This review was collected as part of a promotion.] I would have give this a 5 star but we did have a mon cooling event. Compressor we out after 3 1/2 years but the covered labor and parts so a little inconvenience but all well now. Hope this compressor has a longer life.
[This review was collected as part of a promotion.] Fridge was bought in 2018. It was everything we wanted and had all the bells and whistles my wife wanted, double doors, water and ice machine, pull out freezer, etc. Fast forward to dec 2020, our compressor failed. Now normally I’d rate this with a 2-3 star but because it was in warranty and how great customer service was, we were able to get a tech out and fix it for us. The tech was great, on time and answered all my questions. He fixed it up and even told me let him know if we have any issues.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality