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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Finn boy
from Eastlake Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best refrigerator freezer that I have ever owned. Excellent quality and so much room
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com
Posted by: wayne26
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have issue of trust and how reliable this unit is.
It is broke alot
It is broke alot
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Todd92221
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since I bought this refrigerator it required 4 repairs. The motherboard, the compressor, the ice maker, and the sealed air system.
I lost substantial amounts of food 3 times.
This last time just happened a month ago and it turns out I'd have to spend a ton of money on the repair because the compressor, which was just replaced 2 years ago, broke again.
I'm done with LG.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dja86
from Long Island, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had it serviced recently, the compressor went out however the repair tech was kind and knowledgeable and now the fridge works great!
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Aemm
from cicero, ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] we’ve always had up/down frig-frezzer combo’s. a family has the french door combo and raved about it. we gave it a try and will never go back. love the ease and size of both sections.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Carl46
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this two years ago and the compressor broke. It was simply a horrible experience in that we had to gain a letter of approval, wait two weeks for the compressor and then an entire weekend for the installation. We lost over $1,000 in food. We were so upset and yet at the time of purchase, we loved it. The backup of the product was extremely poor and inefficient.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 21, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MichelleMigliore9623
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the look and modern features love the designs as well
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: 3Topper13
from Rogers, AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had it for 3 years and love it!! Only issue was two weeks ago and the compressor went out. LG repaired And no out of pocket expense for me. The repairman did say all new refrigerators have compressor issues but said LG was the worst. Yikes!!!
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com