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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Glgibbs
from Mesa , Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this frig 4 years ago and been nothing but trouble.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ADIQIE
from Beaumont,tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned lg products for years and LOVE them....I bought a washer/dryer 8 yrs ago both went through severe flooding during Harvey and both are still running and working flawlessly
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Aaubel
from Arlington, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had this fridge for almost four years and it's been good. We needed a counter depth fridge and while it costs a little more than the average depth fridge, this works perfectly for the space we have and it doesn't block the walkway at all.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: RobKr12
from Arlington, VA
Verified Purchase:Yes
See class action lawsuit - I was advised not to replace the compressor since the defective parts are being used as replacement and it would just happen again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Posted by: Lorena1234
from Roseville Calif
Verified Purchase:Yes
I purchased it 3 years ago its nice but I would have liked to get more options
Pros: ease of use
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Lucy8952
from Helotes, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this refrigerator but there has been 3 times the unit stopped cooling. LG has always repaired the unit but it has resulted in the loss of a lot of food.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: A436
from Columbus, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had this fridge for six years, and it has some annoying flaws: the ice dispenser spits cubes onto our hardwood floor and drips water. The freezer door seldom seals properly, causing the freezer to ice up severely.
Worst of all, the compressor failed on Mothers Day morning, ruining our day and costing a chunk of money
Worst of all, the compressor failed on Mothers Day morning, ruining our day and costing a chunk of money
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Treelover73
from Studio City, Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a problem with our refrigerator not getting cold.
We called LG and they sent out a repair technician.
He got our refrigerator working and gave us some suggestions.
We were very happy with the repair and the nice technician who came out to fix it
We called LG and they sent out a repair technician.
He got our refrigerator working and gave us some suggestions.
We were very happy with the repair and the nice technician who came out to fix it
I would recommend this to a friend!
Written by a customer while visiting lg.com