 |
Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Mediaman
from connecticut
Verified Purchase:Yes
Went 3 years without trouble the right door shelves are too thin plastic and cannot hold any weight .The compressor failed recently and was quickly replaced at no charge an apparent wide spread defect. Love the layout and lighting . Freezer is more than ample capacity .adjustable shelves and configuration. .low energy consumption
Pros: Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Williamsville, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] After owning this refrigerator for four years, I needed a new compressor. It was covered by warranty, thankfully but this was an expensive appliance, supposedly, top of the line. I was told that this was a widespread problem. I don’t think we will buy another one.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Miggynpeanut
from Nashville
Verified Purchase:Yes
[This review was collected as part of a promotion.] After 3 short years, my compressor went out, I lost all in my fridge and freezer and my wood floors were ruined!! There was a Class Action against LG for faulty compressors I soon found out! Never again
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Posted by: fed up service
from california
Verified Purchase:Yes
[This review was collected as part of a promotion.] not happy only had for 2 yers and it completely broke down took all most 2 weeks to fix only reason it dint was because i called until i got someone sent out
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 3, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Kathryn ann
from Jacksonville
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not like computer. Returned it.I gave examples. Where are they?
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, August 3, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Laptops, please https://www.lg.com/us/laptops. You can always reach out to LG Customer Support by private message via Facebook Messenger @LGUSSupport with any product questions or concerns and use #VOC. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bws4229
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just had it serviced a couple months ago and it’s already broken again. What a hunk of junk!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Frustraed Dave
from Monroeville Pa.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this only four years ago and just had to replace the compressor. Scary!
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, August 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Karen11111
from Brookfield WI
Verified Purchase:Yes
Great space option for a counter-depth restriction. LG stands behind warranty for any issues and always relayable.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com