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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Eichenger
from TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] easy to use and maintain . reliable temperature control.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ray66
from Torrance, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice unit. We recently had some warranty work done on it - LG was great and got everything fixed quickly and efficiently.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Picosa
from Sarasota, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the LG 2.5 years ago and the compressor broke. The extended warranty covered all expenses related to this event in a very effective way.
Pros: Style/Design, Features/Settings
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, August 26, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Devil Doc
from Virginia Beach VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall I believe this is a good, well built unit. If you are elderly, operations may be somewhat confusing. Recent experience with ice dispenser issues, I learned there were no LG approved/licensed organizations. But overall, this unit has met all of our needs. Would recommend considering ownership.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Rosie123
from Kenosha, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have 2 of these units and having many problems with the ice makers. In addition to the tiny ice storage capacity, 2 of my units have had several freezer and ice issues. 1 unit is just out if warranty, and I am unable to find anyone to repair/replace the auger moter. LG sent me to companies that do not even work on their units. Very frustrated!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Regrettably, the unit had a 1 year warranty on parts and labor from the date of original retail purchase. You can contact Customer Support by private message via Facebook @LGUSSupport with #VOC or call at 800-243-0000 for possible repair options that would be at your expense. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jojocroce731
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this refrigerator but have had ice bucket freezing issues for years
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: ccarsondvm
from Gilbert, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator almost 3 years ago. I love the counter depth because it is not so deep that I lose food in the back of the rerigerator. The only thing I don't like about that is that I have less room in the fruit and veggie drawers, so my produce doesn't all fit and I end up putting some on the shelves instead. The ice maker is nice and is usually enough for our family of 4, but not when we have guests (we live in a hot dry climate). I like the ice bin down below that we can fill with more ice as needed. The control panel is great and has held up nicely.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DJ62
from Burbank California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this product for a few years and the compressor went on it but LG carried a parts and labor Warranty!! Wonderful!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com