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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Customer Rating
1
Several problems, compressor replaced after 5 yea
on August 18, 2022
Posted by: Blackiesss
from Houston, tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Several problems , refrigerator us 5 years old.
Compressor replaced , issues with ice and water dispenser
Compressor replaced , issues with ice and water dispenser
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, August 18, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
4.5 Years - Stopped Working
on August 20, 2022
Posted by: Iamdissapointed
from Chelmsford, MA
After 4.5 years the fridge has stopped working! Ice maker has had been degrading over the past two years and stopped producing ice a month ago. Not Happy!
Pros: Style/Design
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 22, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: jhw92
Verified Purchase:Yes
didn't know the compressor was going out until it was too late and all the food was spoiled and frozen food was melted.
Pros: Features/Settings
Quality
3
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, August 22, 2022
We sincerely hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: YRaa
Verified Purchase:Yes
Unhappy with the purchase. Compressor failed twice in 4 yrs
Quality
1
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, August 24, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Quevas
from Picayune MS
Verified Purchase:Yes
We had it for less than 2 years and it went out while we were out of town and lost everything in our refrigerator
Quality
1
Features
3
Value
5
Response from lg.comBy Sandy, Social Media, August 24, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: BRSC
from Southern California
Verified Purchase:Yes
[This review was collected as part of a promotion.] So I purchased this product back in 2015 and it was I stalled January 2016. First problem was an ice maker issue in 1/2017. Ice buildup in ice dispenser door. Got it fixed. Ongoing ice buildup requiring defrosting of fridge 2-3 times per year. Last month compressor went out completely. Required warranty repair. LG covered the compressor but needed my own extended warranty to cover repair. Two days later my ice and water stopped working. Needed a new valve. Thankful I purchased an extended warranty or I would have bought a new refrigerator
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, August 25, 2022
We sincerely hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Anonymous
from Richardson
Verified Purchase:Yes
Michael our technician was very knowlegeable and helpful to resolve our issue after waiting three weeks for the part to come in!
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Muhammad Ali Qureshi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent thanks I like this Product and I’m really happy to have it all my family members really like this and I love to use this
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com