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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Zac m
from Chandler Arizona
Verified Purchase:Yes
Fridge had a class action law suite for faulty compressors. Charging us 375 just to come look at it is absolutely ridiculous. You can buy a 50 inch 4k lg tv for that price .. Using your customers you wronged to pay lawyers. It's disgusting and I'll never buy or recommend lg products again. Ever.
Quality
1
Features
2
Value
2
Response from lg.comBy JaNika Wiley, Social Media, November 28, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: LG Buyer 2
from New jersey
Verified Purchase:Yes
This is my second LG refrig. Buying a second one says it all - quality, function and price. LG is the best
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Unhappymommy
from Lodi Va
Verified Purchase:Yes
In the middle of having to wait weeks for repair parts to arrive for the failing sealed system of this fridge to get the proper use out of this overly priced, cheap and shoddy made machine.!
Quality
1
Features
2
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 6, 2022
We're sorry to hear this, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
Constant problems
on December 4, 2022
Posted by: SGA66
from Atlanta GA
This refrigerator barely lasted 6 years. We had issues with it for the last four. Ice maker leaks. Frost buildup in the freezer. Failure to maintain proper freezer temperature. I cannot recommend this refrigerator to anyone.
Quality
1
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 6, 2022
We're sorry to hear this, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
4
Great features and counter depth measurements
on December 7, 2022
Posted by: thomas hudson
from Akron Indiana
Verified Purchase:Yes
A lot of features for the value had a evaporator, problem, but LG was very responsive to make it right and love the warranty of the product
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG French Door Refrige
from Lowes-Georgia
Verified Purchase:Yes
I bought this refrigerator less than 5 years and have already had to replace the compressor! This is shameful!
Pros: Style/Design
Quality
3
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, December 9, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Terrance Fippinger
from Sarasota Florida
Verified Purchase:Yes
Bought this refrigerator in 06/2018 and the freezer died in January 2022. Bought a new and larger LG refrigerator model # LRFDS3016S . Much larger and more features but after only 10 months the in the door ice maker has malfunctioned. Waiting for repair service now. Very disappointed with both refrigerators.
Quality
2
Features
2
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 21, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Ruby29
from Kendall Park, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a compressor problem with our refrigerator. Mr Han was punctual, put down a plastic guard to protect our wood flooring, and worked diligently and quietly the entire time.
He was also polite anf succinct in answering our questions. It was indeed a very postive experience unlike others that we have had. Kudos to Samuel Han!
He was also polite anf succinct in answering our questions. It was indeed a very postive experience unlike others that we have had. Kudos to Samuel Han!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com