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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Paul 5104
from San Diego, CA
Verified Purchase:Yes
Excellent service! Fast, friendly and professional
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tksd
from San Diego Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this frig the size is great, and fit my built in area.
The freezer is bigger then I thought it would be - very happy
The freezer is bigger then I thought it would be - very happy
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Vl20
from Brookline, MA
Verified Purchase:Yes
Design is great but 3 repairs in less than 7 years.
Pros: Style/Design
Quality
3
Features
5
Value
3
Response from lg.comBy true, LG Digital Care Team, April 11, 2024
Hi there. We understand your experience falls far short of our quality standards and would like to take this opportunity to have a closer look! Feel free to let us know more details here: http://spr.ly/6429wUwRf. Your experience would help us identify areas that we can make improvements to. We'd love to hear from you! ^Chris
Written by a customer while visiting lg.com
Posted by: Neo neo
from Phoenix AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great service on time fast and excellent thank you
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bender133
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Went out under 7 years and cost too much to repair
Quality
1
Features
3
Value
1
Response from lg.comBy true, LG Digital Team, April 30, 2024
Hey there! We know the importance of your LG refrigerator in your home. We'd love to go over all of our available warranty options to see how we can sort this out. Please contact us via social media @LGUSSupport with the serial/model and phone number. We'll be waiting to get this taken care of for you. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
2
nope
on April 27, 2024
Posted by: socal2
[This review was collected as part of a promotion.] nice fridge for use but builds up ice and in 2 years needed repair once and now is dead. unsure when it initially was installed but within the past 5 years. do not recommend
Response from lg.comBy LG, June 5, 2024
Hello there. We're sorry to hear about the issues you've experienced with your LFXC24726S refrigerator. Your feedback is important to us, and we apologize for any inconvenience caused. Please send us a private message on social media @LGUSSupport so we can assist you further and address your concerns. We understand your frustration and appreciate your patience. —MC
Written by a customer while visiting lg.com
Posted by: LG Bad Experience 001
Verified Purchase:Yes
This refrigerator stopped working a week ago. Complete failure. I also bought an LG OLED TV at the same time. Already had to replace that because of screen burn in. If I win the $500 maybe I will have the refrigerator fixed and keep it in the garage.
Response from lg.comBy LG, June 3, 2024
Hello there! Thank you for sharing your experience with us. We're sorry to hear that the LFXC24726S didn't meet your expectations. Your feedback is important, and we'd like to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience.
Please send us a private message on Social Media @LGUSSupport. —MC
Please send us a private message on Social Media @LGUSSupport. —MC
Written by a customer while visiting lg.com
Posted by: Susan7777
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my LG refrigerator & all my LG products. It’s the only brand I have in my kitchen…refrigerator, oven, microwave & dishwasher. Also, it’s in my laundry room…washer & dryer. My electrician told me it’s the best brand out there in his opinion & I tend to agree. Thank you LG for your products gracing my new renovated kitchen & laundry room. It makes me feel good.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com