 |
Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Customer Rating
1
Typical LG
on July 2, 2024
Posted by: WarmFood
from Fort Wayne
Lasted about 6 years. Randomly would defrost and everything would go warm. It lives up to LG’s reputation with Fridges.
Quality
1
Features
2
Value
3
Response from lg.comBy LG, July 3, 2024
Hi, there. We appreciate you leaving us a review on the LG Refrigerator (LFXC24726S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Good product for counter depth
on July 6, 2024
Posted by: Jmacfjb
[This review was collected as part of a promotion.] Bought this fridge for a smaller space worked great for about 5 years. After the 5 year mark the ice maker stop working and start working off and on. Then the ice maker started to leak so you would get a giant ice clump on one side.
Pros: ease of use, Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
LG friig should not be rated so high
on July 9, 2024
Posted by: ZayNiko
[This review was collected as part of a promotion.] Not enough space in vegetable compartments, compressor broke down (commonly known, I found out) in 6 years, any liquid you spill on the glass shelves goes between the frame and can’t just wipe it up. I have to take the shelves to the sink to clean it.
Response from lg.comBy LG, July 10, 2024
Hi, there. We appreciate you taking the time to share your feedback on your LG Refrigerator (LFXC24726S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Failure
on July 14, 2024
Posted by: Jake999
from Los Angeles
[This review was collected as part of a promotion.] After 8 years and 3 compressor failures (in addition to other repairs like icemaker/dispenser) we finally got rid of this monstrosity. It’s good looking and was the perfect size for us. But the behind the handsome facade was poor engineering quality. No more LG for us.
Pros: Style/Design
Quality
1
Features
4
Value
1
Response from lg.comBy LG, July 16, 2024
Hi, Jake. We appreciate you taking the time to share your feedback on the LG Refrigerator (LFXC24726S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create high-quality, durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
This refrigerator is everything we could ask for!
on July 15, 2024
Posted by: LG superb
from California
The very best purchase my family and I could have made in this product
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
GREAT FEATURES.
on July 16, 2024
Posted by: Stephanie70
[This review was collected as part of a promotion.] Love the frig! It’s beautiful. Customer service was extremely helpful
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Terrible Experience
on July 23, 2024
Posted by: CJY15
[This review was collected as part of a promotion.] I had to repair my refridgerator/freezer, and the process was both difficult and expensive.
Quality
2
Features
2
Value
2
Response from lg.comBy LG, July 31, 2024
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LFXC24726S) model. We understand your concern about the repair process, which was both difficult and expensive. We strive to provide high-quality products and exceptional customer service that exceed our customer's needs. Please reach out to us on social media @LGUSSupport with your contact details and a brief description of the repairs needed. Our team will review your case and work to provide support or discuss any available options to assist you further. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
2
Disappointed
on July 23, 2024
Posted by: prestobay
from Sterling Heights, MI
[This review was collected as part of a promotion.] Purchased in 2017. 2 years later (2019) had to have the compressor replaced. Now just 5 years later the compressor has gone out again. Like the features and look but not sure I want to stay with LG.
Pros: Style/Design, Features/Settings
Quality
2
Features
4
Value
3
Response from lg.comBy LG, July 30, 2024
Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LFXC24726D) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. Your satisfaction is our top priority, and we're dedicated to restoring your trust in our products and services. ^Juvy
Written by a customer while visiting lg.com