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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Customer Rating
3
Disappointing compressor failures
on December 25, 2024
Posted by: Seminole 69
from California
In the 7 years since my LG refrigerator was installed, the compressor had to be replaced twice. The second time also required fixing a Freon leak in the tubing inside. Each repair left me without a refrigerator for over two weeks pending receipt of the repair parts. I expected greater reliability from LG.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
3
Features
4
Value
4
Response from lg.comBy LG Digital Care Team, January 3, 2025
Hey there! We appreciate you sharing your experience with us about your LG refrigerator. Our goal is always to provide you with a fridge that is built to last and keep your food and drinks cool for many years. Your feedback helps us to improve your products and services, and we'll be sure to relay your words to the proper teams so we can continue to work towards that goal. If you ever need help in the future, please feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Beautiful color
on January 3, 2025
Posted by: Taz22
I love my refrigerator and the black stainless color and the counter depth is a space saver
Response from lg.comBy Joslyn, LG Digital Care Team, February 24, 2025
Hey Taz! We’re so excited to hear you’re loving your LG refrigerator! The sleek black stainless finish is definitely a showstopper, and we’re glad the counter-depth design is saving you some space. It’s all about style and function as this is what we strive for. We've got your back at any time if you ever need us. Get in touch with us on social media @LGUSSupport. Here’s to more room for your favorite snacks and keeping things cool in style! ^Joslyn
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Features
5
Quality
4.5
Value
4.5