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Customer Reviews Collected from lg.com |
LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 1,620 reviews
5 Stars
696
4 Stars
282
3 Stars
145
2 Stars
132
1 Star
365
67%of customers recommend this product.
(
791 out of
1,174)
Customer Reviews for LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator - Black Stainless Steel
Posted by: Chas 6740
Verified Purchase:Yes
After 6 1/2 yrs of use, the compressor died. I didn't even make a warranty claim because I didn't want another piece of LG equipment.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, March 10, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Very disappointing
on March 16, 2022
Posted by: dr_bubbles
from Phoenix, AZ
I bought this fridge in 2018. It has broken down twice in 4 years due to shoddy workmanship. Do not recommend this product.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, March 18, 2022
We are sorry you have had this issue with your fridge. Looking at your case you are scheduled for service on 3/21 between 8 am and 12 pm. If you still have questions or concerns after the repair please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Andrew4738191
from Yardley, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The condenser or evaporator have broken twice in four years. Definitely concerned about long-term use without future problems
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, March 21, 2022
We hate to hear this and if you have any issues or concerns please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
The plastic shelves are poor design and poor qual
on March 19, 2022
Posted by: Design Engineer
from Ma
Verified Purchase:Yes
The refrigerator is about 8 years old and shelves should not break. I have another refrigerator in my second house not LG and no problem best design and quality
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, March 21, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Bruce132
from Hendersonville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased 6 years ago. Water pump for ice maker went out but replaced easily myself. Condenser went bad just recently but LG fixed it.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, March 25, 2022
We hate to hear you had these issues and thank you for you feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Bjmaz
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this LG refrigerator for several years, when the compressor went out. Much to my surprise it was under warranty and the representative was extremely helpful in scheduling a repair. The repairman was very professional and replaced the compressor and responded to all my questions and concerns.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ess821
from Port St Lucie, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the counter depth refrigerator and the fit was perfect!
We've had it a few years now and unfortunately the compressor stopped working.
Since it was under warranty it was covered 100%. Not only was the compressor covered but we were reimbursed for most of the food inside.
I was concerned with the noise I was hearing every time it turned on and was going to give it a couple of days to adjust before I called about it. By day 3 it adjusted because I no longer hear it turning on any more! The quietness of the refrigerator was one of my favorite things about it. Along with that the size and room inside is perfect.
We've had it a few years now and unfortunately the compressor stopped working.
Since it was under warranty it was covered 100%. Not only was the compressor covered but we were reimbursed for most of the food inside.
I was concerned with the noise I was hearing every time it turned on and was going to give it a couple of days to adjust before I called about it. By day 3 it adjusted because I no longer hear it turning on any more! The quietness of the refrigerator was one of my favorite things about it. Along with that the size and room inside is perfect.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rubatism
from Rockwall Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few years ago and it’s been a very nice addition to our kitchen. We always get complements when we have guests. Plenty of room in the freezer too and the drawer makes it real nice for commonly used items.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com