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Customer Reviews Collected from epson.com |
Epson - WorkForce DS-40 Wireless Portable Color Sheetfed Scanner - Black
Average Customer Rating:
3.7
Rating breakdown 141 reviews
5 Stars
64
4 Stars
27
3 Stars
15
2 Stars
13
1 Star
22
70%of customers recommend this product.
(
94 out of
134)
Customer Reviews for Epson - WorkForce DS-40 Wireless Portable Color Sheetfed Scanner - Black
Customer Rating
3
Why No Rechargable Batteries?
on January 14, 2019
Posted by: JGLee
from California
Moving up from a DS-30. Disappointing that this DS-40 doesn't just have some rechargeable batteries in it. Why cheap out on 4 AA's that are not charged when plugged in to USB or the additional cost 5V power supply?
I would recommend this to a friend!
Quality
5
Value
4
Response from epson.comBy Marina, Scanners, February 12, 2019
Hi JGLee, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Lightweight. Easy to use.
on January 17, 2019
Posted by: Lupe2019
from Arizona
I purchased a similar product couple months ago and wanted another.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
Great Tool
on January 18, 2019
Posted by: Tboy
from South East Ohio
Very recently purchased this scanner primarily to scan receipts for my business. Does a great job. The scanner software makes it easy to designate specific jobs to assign receipts to.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
DS40 won't stay connected
on February 18, 2019
Posted by: John H
I'm now forced to reinstall the product since:
1) I never could get it to connect over WiFi with Windows 10, and
2) with the USB connection, each time I step away from it for (e.g.) 10 minutes and come back, and I relaunch the app., I then cannot reconnect; complains that the device is "not connected"
1) I never could get it to connect over WiFi with Windows 10, and
2) with the USB connection, each time I step away from it for (e.g.) 10 minutes and come back, and I relaunch the app., I then cannot reconnect; complains that the device is "not connected"
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
5
Wonderful machine
on February 22, 2019
Posted by: Doright
from Autryville, North Carolina
I have used this machine for over a year on another computer with great success and very little problems.
It's very portable and you can use it anywhere.
I have even saved old family photos from the 60's and 70's using this device.
Wonderful invention.
It's very portable and you can use it anywhere.
I have even saved old family photos from the 60's and 70's using this device.
Wonderful invention.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Portable scanner
on February 26, 2019
Posted by: Gbertie
from Mia
I've ordered, received my Epson scanner and the quality is great. The only challenge i've had is not being able to connect it to my WiFi network with WPS feature; i spent an hour trying and gave up. This could possibly be an iisue my end with my router. I've installed the software and curently using it in direct USB mode and I'm yet to try it in AP mode possibly some time in the future. It scans fast enough for me. Great quality portable scanner.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Exactly what I needed
on March 7, 2019
Posted by: User852
Easy to set up. Convenient. Been working great for years.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
INSTALL ING NOT WORKING PROPERLY
on April 19, 2019
Posted by: customer1000
I bought this product over a year ago worked for awhile
didid some up dateing and having hard time to reinstall wireless not working needd dto contact support
didid some up dateing and having hard time to reinstall wireless not working needd dto contact support
Quality
1
Value
1
Response from epson.comBy Leo, Epson, April 22, 2019
Hi Epson Customer, we apologize that you are having issues with your scanner. Your Epson DS-40 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com