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Customer Reviews Collected from epson.com |
Epson - WorkForce DS-40 Wireless Portable Color Sheetfed Scanner - Black
Average Customer Rating:
3.7
Rating breakdown 141 reviews
5 Stars
64
4 Stars
27
3 Stars
15
2 Stars
13
1 Star
22
70%of customers recommend this product.
(
94 out of
134)
Customer Reviews for Epson - WorkForce DS-40 Wireless Portable Color Sheetfed Scanner - Black
Customer Rating
3
DS40
on May 9, 2019
Posted by: Splint63
from Las Vegas
It isn't as easy as l thought it would be
I would recommend this to a friend!
Quality
4
Value
5
Response from epson.comBy Leo, Epson, May 10, 2019
Hi Splint63, we apologize that you are having issues with your scanner. Your Epson DS-40 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Travel Companion
on June 8, 2019
Posted by: Hytoots
from CA
My business requires lots of traveling and paperwork. Uggh This little workhorse eliminates paper handling and initiates paper filing.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
This is an OK product
on June 13, 2019
Posted by: MAB227
from Rochester MN
I bought this mostly for quickly scanning receipts. The user interface the comes with the product is harder to use relative to others on the market. It needs a lot of refining. Also, for no apparent reason the device stopped communicating with the computer over USB. I have never been able to get it to connect wirelessly. This was true for different computers. After 2 calls for technical advice it finally started working again for USB only. I hope this doesn’t become a reoccurring event. It scans well when it works.
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from epson.comBy Matt, Epson, June 17, 2019
Hi MAB227, thank you for sharing your experience and we’re sorry to hear that you were having issues with your Epson DS-40. We will forward your feedback to the relevant Epson department as we are always looking to improve the performance and quality of our products. The product comes with free lifetime technical support and our Epson Support Team is always happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt S. – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
DS-40 NO CONNECTION FOUND
on July 18, 2019
Posted by: gcmfish
NO POWER SUPPLY - only batteries - UGH!!
Received as a gift over a year ago as a back-up scanner - 1) I need it now and attempted to connect using disk provided - Windows 10 would not connect 2) Downloaded software following directions - Windows keeps flagging NO CONNECTION FOUND? Following HELP did not resolve issue -
Received as a gift over a year ago as a back-up scanner - 1) I need it now and attempted to connect using disk provided - Windows 10 would not connect 2) Downloaded software following directions - Windows keeps flagging NO CONNECTION FOUND? Following HELP did not resolve issue -
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Leobardo, Epson , July 22, 2019
Hi gcmfish, we apologize that you are having issues with your scanner. Your Epson DS-40 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
not to bad
on August 27, 2019
Posted by: bmsmith
from Suffolk VA
Space saving, scanned well, easy to use.
worked well until last week, it stopped feeding the paper thru.
worked well until last week, it stopped feeding the paper thru.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Great lightweight solution for scanning
on August 30, 2019
Posted by: Txchiquita22
from Dallas, TX
This scanner is narrow, lightweight and easy to use. It takes a few minutes to install. The DS-40 only scans one side at a time but the speed is quick and the results are good. Be sure to go in and change the resolution to your liking.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Wish it would include the AC adapter cable in the package
on September 7, 2019
Posted by: RF78
from Miami
It is practical if you don’t have a big scanner available, but it is slower in scanning than I expected.
I would recommend this to a friend!
Quality
4
Value
3
Written by a customer while visiting epson.com
Customer Rating
4
great
on September 12, 2019
Posted by: Tsunami
from Lomita, CA
good
Quality
4
Value
4
Written by a customer while visiting epson.com