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Customer Reviews Collected from sony.com |
Sony - Portable Bluetooth Speaker - Black
Average Customer Rating:
2.9
Rating breakdown 12 reviews
5 Stars
3
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
4
58%of customers recommend this product.
(
7 out of
12)
Customer Reviews for Sony - Portable Bluetooth Speaker - Black
Customer Rating
4
Great Speaker
on July 1, 2017
Posted by: Tbob
Gender:Male
I've had this speaker for a while now and the sound quality is really good. The quality doesn't diminish as you turn the speaker louder either. The only bad thing that I've noticed about this speaker is that the material gets scratched up very easily and its pretty hard to get it clean if it is a bad scratch.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Excellent Bluetooth Speaker
on July 26, 2017
Posted by: hajimari
Gender:Male
I've had my SRS-X3 since December of 2015 and still today it is an amazing bluetooth speaker with great sound quality and volume. The sound quality and volume really pack a punch. Battery life is great and which means I never really have to worry about it. Bluetooth is very easy to set up with different devices and devices pair quickly without hassle. The surround sound feature is great, but it sounds significantly better with it turned off.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This Sony Bluetooth speaker SRS-X33 is my first trial to portable speaker and I have been frustrated since day one. After almost 1 year and many unsuccessful trials I could never play it wireless on my Acer Aspire E 15 PC operating on Windows 10. I have been using a mini jack wire ever since the purchase wich defeats the purpose of my purchase. It am also very unsatisfied with the quality of the base sound.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, December 5, 2017
Hi Ricardo Lebeau, we apologize for the inconvenience. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. You may also follow the troubleshooting steps provided on the link below:
http://helpguide.sony.net/speaker/srs-x33/v1/en/contents/TP0000629080.html
Thanks, _Bob
http://helpguide.sony.net/speaker/srs-x33/v1/en/contents/TP0000629080.html
Thanks, _Bob
Written by a customer while visiting sony.com
Customer Rating
1
Good Sound
on March 26, 2018
Posted by: Wake
Gender:Male
Bought it less than a year ago. It connected immediately and was running perfectly. It has great sound quality. Then it simply stopped connecting through the bluetooth and just won't connect. I've had several other Sony products that have done this sort of thing - A TV that developed faded areas and it's remote control where the buttons stopped working.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 26, 2018
Hi Wake,
We are sorry to hear that you're having issues with this unit. Let's try to isolate and fix the issue by following some troubleshooting steps, kindly check the link below:
http://helpguide.sony.net/speaker/srs-x33/v1/en/contents/TP0000629080.html
Regards,
Zac
We are sorry to hear that you're having issues with this unit. Let's try to isolate and fix the issue by following some troubleshooting steps, kindly check the link below:
http://helpguide.sony.net/speaker/srs-x33/v1/en/contents/TP0000629080.html
Regards,
Zac
Written by a customer while visiting sony.com