| Customer Reviews Collected from Kitchen Aid |
KitchenAid - Artisan Series 5-Quart Tilt-Head Stand Mixer - Contour Silver
Average Customer Rating:
4.8
Rating breakdown 2,222 reviews
5 Stars
1,983
4 Stars
175
3 Stars
34
2 Stars
15
1 Star
15
98%of customers recommend this product.
(
2,073 out of
2,112)
Customer Reviews for KitchenAid - Artisan Series 5-Quart Tilt-Head Stand Mixer - Contour Silver
Customer Rating
5
Efficiency
on November 23, 2019
Posted by: Psarahm
from Mountain Village, Alaska
[This review was collected as part of a promotion.] I love it. I had one prior to this, but when it was in transport, snow got into it and it did not work upon arrival. I am satisfied with the one I have now.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great features!
on November 14, 2019
Posted by: Bethanydscott
from Chicago
[This review was collected as part of a promotion.] I love my mixer - I use it for everything! I’m so impressed with its functionality and power
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
So easy. Saves time. Hands are free. Mixes better
on August 22, 2018
Posted by: TK1949
from Charleston, West Virginia
Gender:Female
[This review was collected as part of a promotion.] I have always wanted a stand mixer. I got a few weeks ago and have used it almost every day. I am eating healthier by making more low-carb foods from scratch. It is SO fast and easy. From cakes, muffins, meatloaf, bread to meringue— I love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Don’t purchase
on December 24, 2019
Posted by: Splashypuddle
from Pennsylvania
My hand mixer died during my last batch of Christmas cookies & still had pies to make. I ran out & saw a good deal on this mixer & decided to treat myself. What a mistake. The plastic bowl cover to prevent flying debris didn’t fit the bowl. Was a busy time so I didn’t get too upset. Next .... while mixing some batter, I realized that the bowl has a concave bottom that all the flour packed itself into & didn’t get mixed in with the batter. That really upset me as it defeats the whole purpose of having a mixer. It should mix, especially at the cost. At clean up time I tried to remove the attachment and it is stuck in place and can’t be removed. I’ve have never in my life experienced this of a kitchen aid product and am greatly disappointed. I now have no desserts & no mixer!
No, I would not recommend this to a friend.
Response from Kitchen AidBy Grosska, KASA, December 24, 2019
Dear Splashypuddle,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227637615 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227637615 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love at first sight
on March 9, 2024
Posted by: WPA.
[This review was collected as part of a promotion.] My wife love this mixer I bought in February for her. She had one that was 40 year it stopped working so in got her a new one. Love at first sight. I tried to fix her old one changed out the grease, gears were in great shape but the moter was just worn out.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Hoping it will ive up to it's reputation.
on May 20, 2025
Posted by: TRJ 1
from NC
[This review was collected as part of a promotion.] This is the 3rd mixer I have received from KitchenAid. The first would not turn off. The second failed mixing bread dough. I am hoping #3 will be the charm.
I would recommend this to a friend!
Response from Kitchen AidBy KA Reviews, KitchenAid, May 23, 2025
Dear TRJ 1,
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great tool for kitchen efficiency
on January 14, 2026
Posted by: Pjmojo
My wife and I bought the stand mixer as a Christmas gift for both of us, and we were delighted with the experience. We made mini cheesecakes as Christmas gifts for the various family parties we were attending. It made quick work of the task. Great mixer!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Stopped working after 10 uses
on May 21, 2021
Posted by: Left Hanging
from Michigan
Stopped working after a year; used it maybe 10 times. Contacted customer service. Provided proof of purchase. Now I am not hearing anything. Not sure what is going on. No replacement in sight. I just want to hear back and not learn that I lost all my money on a product that is not working.
Written by a customer while visiting Kitchen Aid