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Customer Reviews Collected from lg.com |
LG - Optimus G 4G Mobile Phone (AT&T)
Average Customer Rating:
4.2
Rating breakdown 71 reviews
5 Stars
42
4 Stars
15
3 Stars
5
2 Stars
3
1 Star
6
79%of customers recommend this product.
(
56 out of
71)
Customer Reviews for LG - Optimus G 4G Mobile Phone (AT&T)
Customer Rating
4
Great until..
on April 9, 2014
Posted by: Anonymous
This phone was amazing up until I started losing reception for no reason. After being told to do resets , try updates, and whatnot, research shows in forums all over that the LG phones have a tendency to have one major problem. The SIM compartment fails over time. It becomes so lose that the computer won't register there's a SIM present. Messing with it works so long as it doesn't get jostled afterwards.
Pros: sim
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
It is a great phone, fast, and robust
on April 11, 2014
Posted by: JAP
from Venezuela
It is a great phone, fast, and robust and is a great buy price versus quality. In the tests I've done with more expensive phones (S3) the LG E970 Optimus G has exceeded.
I'm just waiting for the new version of Android to update.
I'm just waiting for the new version of Android to update.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
great service from this phone
on August 19, 2014
Posted by: jack
from Clinton, TN, USA
really like the phone. fast, very adaptable, lots of storage, would like the new g3 but this phone works great/
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Refuse to upgrade
on October 9, 2015
Posted by: LGfan15
This is my third LG phone. I've had the Optimus G for 2 years now. I can easily upgrade but this one works so well that I do not see a need to. I cannot count the number of time i have dropped this phone, sat on it and more... but it just keeps working! Love this product.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Awesome Phone It's The Best But MajorBattery Issue
on December 3, 2012
Posted by: ElCunado
from Bakersfield, CA, USA
I love this phone it is the best android phone I have ever used! it's fast, reliable, and thin. I have had this phone for a month now and I'm loving every moment of it. BUT there is a sofware problem because my battery drains very fast and under usage it shows the Android OS as using 61% of the battery while the display barely uses 19%. On ever other phone I have had the display is the biggest battery hog. LG please update the software and fix this issue because on the Android Central forums everyone is having this problem.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Great hardware, terrible feature implementation
on January 10, 2013
Posted by: Android1985
from Madison, WI, USA
This phone has great hardware and a lot of good ideas and features were added to android (at least compared to my previous android phone, the Atrix 2) that were terribly implemented and buggy. Dealing with this phone is incredibly annoying.
First of all if you get a call while talking to someone switching the call lags, you press the button to switch to the call waiting and it is about 2-4 seconds before the call switches. To make it more frustrating the answer button turns into the hangup button after the call switches so if you hit the answer button twice thinking it didn't register the first time because of the delay it will hang up immediately after answering. If the person you are talking to hangs up while you are trying to switch to the call waiting the phone freezes until the call waiting is missed.
The text message function has a nice feature that brings up a preview of the text on your home screen with the option to reply directly from the preview without having to leave your home screen. However the notification of a new text remains after you reply forcing you to go into the texting app anyway to clear the new text notification which really defeats the purpose.
If you are in a texting conversation with someone and lock the screen without leaving the texting app you no longer get vibration or ringer notification of any incoming texts. This has forced me to go back to the home screen after every text so that I will be able to tell when the next one comes without staring at my phone.
(this does not happen all the time, but the vast majority)
(this does not happen all the time, but the vast majority)
Scrolling through the contacts list can be choppy when trying to scroll fast. With the kind of hardware here this is totally inexcusable.
Another example of a great idea poorly implemented is a feature that automatically turns down the media volume if headsets are plugged in with media volume at max. This would be nice except I only use my phone as a music player in my car meaning I either have to turn up my phone volume every time I plug in my phone or remember to turn down my car volume so my ears don't get blown off when I switch to the radio or CD player. This feature cannot be disabled.
Battery life can be a bit low for heavy users, I just keep a charger with me and plug it in whenever in my car or sitting at a desk for a long time. I am a heavy user of my phone and have rarely had it die before I go to bed.
The front screen is invincible... I am tough on my phones and not a scratch on it. The back was scratched by velcro although didn't cause anything but cosmetic damage. Got a nice case for it and now I don't think I could break it if I tried.
I have seriously considered trying to sell this phone to buy the Nexus 4 and have the unadulterated version of Android while keeping the awesome hardware and overall quality of the Optimus G (Nexus 4 is very similar) however the lack of LTE capability in the Nexus 4 is a major issue. I am holding on to hope that LG will fix the multitude of issues in the features and software in this phone. If they do it has the potential to be a really top notch phone. Greatness is only an update away
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
1
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Not bad!
on January 16, 2013
Posted by: Kyle
from Newfoundland and Labrador, Canada
Bought an LG Optimus G to replace an LG Optimus Black I had. This thing has more juice than my first computer which is not all that surprising but pretty impressive nonetheless.
Overall a great phone, only downside is battery life. Can offer a few tips though for anyone out there using right now. Download Juice Defender, turn off data/wifi when not in use and use 40% screen brightness if you're sitting down using it for an extended period of time. You will see a major improvement. I'm a fairly heavy user and i'm getting 3 days from a full charge now instead of 1 1/2 - 2.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Beautifully Fragile!
on November 15, 2012
Posted by: erica99
from san francisco
So I love this phone!!! But I am really sad that its soo fragile! If you get this phone dont drop it I dropped it from the high of my hip to the ground (concrete) and the back is now spider webbed shattered!! I've dropped my old Iphone tons of times and it never shattered! I am only 5 foot 3 inches so i'm not that tall to begin.
pros -
fast
beautiful
amazing phone
fast
beautiful
amazing phone
cons -
super super fragile
super super fragile
I thought gorilla glass was supposed to be able to wistand some impact...
Oh and the ironic part was I dropped my brand new (1 week old) android phone after switching from apple at the google campus and the back shattered!
Pros: easy to use, breakable
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Written by a customer while visiting lg.com