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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Average Customer Rating:
3.6
Rating breakdown 34 reviews
5 Stars
20
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
8
64%of customers recommend this product.
(
21 out of
33)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Customer Rating
5
Very Satisfied With The VB12
on December 26, 2015
Posted by: Brooklyn Boy
from Brooklyn, NY, United States
Gender:Male
This is the third Mr. Coffee during our 40 years of married and all have latest long and reliable to use. Quick brewing and keeps the coffee hot after the brewing. Like the pause and use feature if you just can't wait for that cup of coffee till the whole pot is finished. Very large pot for large parties at the table. Don't regret my choice. Try it!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Very sllooww
on January 29, 2017
Posted by: Candy91468
from Robertsville, MO, United States
Gender:Female
Purchased a Mr coffee coffeemaker in dec.2016. We are very disappointed with it. It takes over and hour to brew a full pot.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 15, 2017
Our coffee makers are design to produce flavorful coffee maker within minutes. Please give us a call at 80-672-6333 so we can get this sorted out for you. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Best coffe maker sold
on October 28, 2017
Posted by: Carls coffee
from North Charleston, Charleston, SC, United States
Gender:Male
I drink coffee all day long, ( not continuously!) and every day. So the programmable coffee makers don't work for me as they automatically turn off after 4 hours. This little coffee maker will keep coffee hot all day, every day. It's inexpensive, and it works!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Brews GREAT
on August 8, 2014
Posted by: Sandra1957
from Tulare, CA, United States
Gender:Female
I love this one and I need to up grade...Mind DIED :(
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Cheap Junk
on May 15, 2015
Posted by: watermanjim
from Julian, CA, United States
Gender:Male
Boght 2 mr coffees in over 2 year and both have failed, Please look for a differnet both
unless you like wasting money.
unless you like wasting money.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, May 16, 2015
That's terrible! I hate to hear that you've had problems with two of your coffee makers and I can definitely understand why you're disappointed. We would really like the opportunity to restore your faith in Mr. Coffee products. Please give us a call at 1-800-672-6333 so that we can work with you personally to get this resolved. We are available Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Just started using the VB series
on July 15, 2015
Posted by: Nanny
from United States
Gender:Female
I just started using this today brand new never opened. I only use the 4 cup to make 2 cups to drink with breakfast, so I'll be using this once a day. I totally love the delay option and wake up in the morning to the smell of coffee. I'll come back in a couple of months to leave another review.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
WHAT WERE YOU THINKING?
on August 25, 2015
Posted by: Ember9090
from Arkansas, United States
Gender:Female
I just bought this coffeemaker, and the only good thing I can say is it makes coffee. It is difficult to get the pot in and out. The lid is so tall that you can not keep this under the counter, it must sit right on the edge in order to keep the lid open. It is twice as noisy as my old Mr Coffee. The area that you have to pour the water into is so small that I spilled water all over on my first attempt. There are holes in the back of the reservoir, so that if you pour to fast it will splash out, and it is difficult for me to pour into as I am a little shaky with the weight of the pot when it is full of water. Oh yea, it only came with feet on the front so it does not sit level, I put cardboard under the back of it, so attractive. I am sorry I bought this, and will be donating it to good will as so as I get a replacement.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, August 27, 2015
Sounds like you had a very bad experience with your coffee maker. I can totally relate to your frustrations, and a simple cup of coffee should not be hard to ask for. I want to see what I can do to fix this for you. Please contact Mr. Coffee customer service at (800) 672-6333. Allow me to restore your faith back in our brand, and great coffee into your life. Thanks!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Water does not flow into pot
on September 6, 2015
Posted by: Citygal
from Chicago, IL, United States
Gender:Female
Bought this over a month ago. Fill with the desired amount of water but does not flow into the coffee pot. And when it did there coffee did. Not taste right. Had a Mr. coffee for years. Will be returning.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Care, September 8, 2015
A brewer that doesn't brew into the carafe is certainly not how we expect our brewers to perform either, and we would like to help. So we can best assist you, please contact our customer care team at 1-800-672-6333. We are here for you Monday-Saturday 9am-6pm Eastern, and are always happy to help you get back to brewing delicious coffee!
Written by a customer while visiting mrcoffee.com