 |
Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Average Customer Rating:
3.6
Rating breakdown 34 reviews
5 Stars
20
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
8
64%of customers recommend this product.
(
21 out of
33)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Customer Rating
5
Simple to use, makes a great cup of coffee!
on October 16, 2015
Posted by: Seaside Diane
from Hilton head Island
Gender:Female
Over the last 20 years I have had coffee makers that cost close to $100. But, I always go back to Mr. coffee. Simple is sometimes the best ,
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
OK for a month, BUT
on October 30, 2015
Posted by: radcontt5164
from W. North Carolina
Gender:Male
When we first got it, it worked great. I didn't need all the bells and whistles, BUT haven't even had this a month and it acts like it can't get any water. Sounds like it's at the end of the brewing, and just sputters water all the way thru. Takes forever to get a cup of coffee.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 3, 2015
I know this complication must be very disappointing for you and I want to see what I can do to help. Please contact Mr. Coffee Customer Service at (800) 672-6333 Monday-Saturday between the hours of 9am and 6pm Eastern. Let's get you back up and brewing as quickly as possible.
Written by a customer while visiting mrcoffee.com
Posted by: MB615
from Milford, PA, United States
Verified Purchase:Yes
This coffee maker does the job without all the bells and whistles. Because of this it outlasts any other coffee maker I have owned and it is by far the best value for the money.I have purchased more expensive models but have always returned to Mr.Coffee. Thank you for your uncomplicated product!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Waste of money
on March 4, 2016
Posted by: Jujubee
from Los Angeles, California
Gender:Female
I bought this a couple of months ago and a piece of the filter broke off. When it worked, the coffee was good.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, March 28, 2016
Thank you for your feedback. We would love to fix this for you and invite you to reach out to our Customer Care Team via our Live Chat option located on the right side of your screen. Our coffee specialists will be more than happy to assist you and are available Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Good product. Good value.
on March 23, 2016
Posted by: DKHOU
from Houston, TX
Gender:Male
Has been a while since I had a Mr. Coffee Coffee Maker. Quite pleased. Would buy another when needed.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
How easy it is.
on June 27, 2016
Posted by: gene_1
from Fort Wayne, IN, United States
Gender:Male
I bought it a month 1/2 ago. Made 3 pots of coffee and now it won't brew or heat up at all...
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, June 30, 2016
We're sorry this happened, and we want to get you back to brewing as quickly as possible. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
it is ok
on August 10, 2016
Posted by: sixty60
from NY, United States
Gender:Female
I owned this model previously and purchased it again because the plate never peeled or rusted out. Unfortunately, I've had the new one only 6 months and the plate has already peeled. I am very disappointed because it looks terrible. Also, I find grounds in my coffee quite often because of the design of the arm. It causes the filter collapse. This happens even though I take extra care in setting up the filter with the coffee and making sure the arm does not bend the filter. It is very annoying.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, August 17, 2016
That last thing we want is for you to be unhappy about coffeemaker. Please give us a chance to make this right and get you back up and running. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. We hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Posted by: Spokavriel
from Reno, NV
Gender:Male
Verified Purchase:Yes
Only down side is the cups are not 8oz Still brews perfectly every time. Its odd seeing the pot claim I used 4 cups when I fill my 20oz mug. Sneak a cup helps avoid drips to mess up the hot plate. I'd add a picture but my kitchen is not presentable. Sorry.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com