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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Average Customer Rating:
3.6
Rating breakdown 34 reviews
5 Stars
20
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
8
64%of customers recommend this product.
(
21 out of
33)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker VB13 - Black
Customer Rating
4
Just Ordered Another
on April 8, 2018
Posted by: BusterBodyCrab
from Monticello Mn.
Gender:Male
This is the coffee maker I like the best of it's on/off switch. The one's that shut off after 2 hrs I allways forget to reset so the coffee is cold when I need another cup. They last about a year but I'm the only one using it so it's on 8hrs a day but it's a good price and I just ordered two more. Makes a great cup of coffee too.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 26, 2018
Thanks for your purchase! We're thrilled on how happy our coffee brewer's features assist your everyday needs. Also not to mention the full, bold taste in your coffee and that's exactly what we strive for!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Functional But Poor Build Quality
on May 2, 2018
Posted by: RobbieR
Simple to use but lacking in quality. I make one pot of coffee per day and my "Simple Brew 12-Cup maker died after only 10 months. I don't expect them to last for 20 years but less than one year is very poor.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Service, May 4, 2018
Oh no! We're so sorry to hear that your coffee brewer is no longer working properly. This is certainly not typical of our brewers. We would like the chance to turn this experience around for you. Please send us a message via live chat here on the site and we will get you all taken care of. For your convenience, our live chat is available Mon-Sat 9am-6pm, EST. We look forward to hearing from you.
Written by a customer while visiting mrcoffee.com